- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 57 years old
- Location:
- Budapest, Pest, Hungary
- Experience:
- 20 years
Work Experience
IT Support Executive (April 2022 - Current)
BENEDETTO
GREGORIO
Budapest
Hungary
TCS Tata Consulting Services – Budapest, Hungary
· Provide technical support to customers/users.
· Troubleshoot software, hardware and network related
issues.
· Mantain detailed records of support requests and
resolution in the ticketing system (ServiceNow).
· Continuous improvement of knowledge through trainings.
Business consultant (Oct 2019 - Mar 2022)
PROFILE
STATEMENT
Good communication, teamwork,
rapport-building skills, easily adapt
to fast-paced environments,
positive attitude, skilled at
resolving issues across multiple
digital channels, relevant
experience, strong ability to work
under stress, affordability.
G.B ev/MOKK-CCIU – Budapest. Hungary
· Business development and regulatory compliance in
Hungary.
· Market research and analysis to identify growth
opportunities.
· Networking events partnerships, providing traslations and
interpreting. Support to IT solutions.
· Administrative and commecial operations.
Business manager (Jan 2015 - Oct 2019)
BMV / Crema & Cioccolato - Padova, Italy
· Monitored financial performance and provided actionable
insights to improve revenue growth.
· Market research and analysis, development of strategies.
SKILLS
· Adaptability, stress
management, flexibility
· Technical support,
perseverance, motivation
· Problem-solving
· Teamwork
.
· Mantainance of the IT infrastructure, support for software
and hardware related issues or requests or development.
· Conducted training programs on business operations,
customer service and prodoct knowledge.
EDUCATION
Degree: Law
Alma Mater University | Bologna, Italy
26/03/1999
Hobbies
· Music, Hi-Fi, guitar
· Linux and technology, open
source software
· Hiking, Martial Arts, tennis
· Military association
· Mountain
· Travel
· Good foods, gastronomy,
cooking
Citizenship
·
·
Italian
Hungarian
Certifications, Licenses, and Extra
Training
List the name of the certification/training program with a
completion date. For licenses, add an expiration date (if
applicable).
· ITIL Foundation Certification E1
· Agile way of work Foundation E1
· CyberSecurity E1
· Linux/Unix
· iQMS training
Awards
·
·
·
Service Awards, Service & Commitment Award, Service
Award
Beyond Performance Awards, Xcelerate Warrior
Certificate, Carreer Management Award
Awards for excellence, Star Team Award, Star Awards
Languages
·
·
·
Italian – fluent, native language
English - professional
Hungarian – Intermediate
Benedetto Gregorio
2025
