Beatrize Kezia Grace Flores

I have been a part of the BPO Industry since 2018. I have experienced career growth and development through different positions where I had to handle high-effort customers and partner with other leaders to develop tenured and newly hired representatives. I always have the desire to learn from others and share ideas. I enjoy every moment of observing customer trends and behavioral patterns of different representatives to share insights to different leaders and improve KPIs and game plan.