Beatriz Ribeiro Mogas

Beatriz Ribeiro Mogas

My specialty is Customer Support, It's a great opportunity to help people!
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Braga, Braga, Portugal, Braga, Portugal
Experience:
2 years
Curriculum vitae PERSONAL INFORMATION ​Beatriz Ribeiro Mogas (Portugal--Gender ​Female ​| Date of birth ​19/02/2000 ​|Nationality ​Portuguese PROFESSIONAL EXPERIENCE Continente Store Operator Part Time Continente Modelo, Frossos Continente, SONAE Group, Braga (Portugal) -cashier and store maintenance when necessary Technical Support Phone Advisor (call center)English Line Concentrix, ManpowerGroup Solutions, Braga (Portugal) -Resolution of software, hardware and other issues regarding equipment maintenance -Solving administrative and billing problems EDUCATION AND TRAINING High School- Science and Technology Course: ​finished with​ ​17.1 /20 values Carlos Amarante High School, Braga (Portugal) Mathematics Descriptive Geometry Physics and Chemistry Instrument course- Classical Guitar. Supplementary Regime ​Final instrument note: 16 Calouste Gulbenkian Conservatory of Music, Braga (Portugal) Instrument Music Theory and Analysis History of Music Ensemble Class Instrumentist invited to the Book Fair 2014 Academy of Music Casa do Professor, Braga (Portugal) ​Instrumentist invited to the Opening of Raio Palaces Gardens 2015 Casa do Professor Music Academy, Braga (Portugal) Participation in the National Meeting of Cavaquinho Players and other local events / festivities Lama Cavaquinhos Group / Lamas Music Academy, Braga (Portugal) (Guitarist in the Cavaquinhos de Lamas Group, formed by prof. Luís Capela) 06/19/ 20 © European Union,- | http://europass.cedefop.europa.eu Page 1/2 Curriculum vitae Beatriz Ribeiro Mogas Participation II International Stage Internship of the Minho Plucked Orchestra with Maestro Leo Brouwer, in 2018 OCDM, Braga (Portugal) -Concerto of the II International Stage of OCDM, at Theatro Circo, October 2018 -Member of the Orchestra during the year academic 2017/2018 Instrumentalist Invited in the Presentation of the book "Mãe me quer - jardim de perfumes" by nanni pinto Porto (Portugal) Presentation made at the Municipal Library of S.João da Madeira, in 2019 PERSONAL SKILLS Mother Native Language ​Portuguese Foreign languages:​ English UNDERSTAND SPEAKING O​ral and W​riting Oral Interaction and Production C2 C1 WRITING C1 Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Advanced user Common European Framework of Reference for Languages ​- Self-assessment grid Communication skills ​-communication skills acquired due to the need to collaborate on projects / activities and various customer interaction needs. -careful language used in the professional environment, being polite and friendly ​Organization skills​ -good task management and organization skills acquired by studying in both High School and Music Conservatory at the same time Digital skills ​SELF-ASSESSMENT Information Processing Communication Content Creation Security Problem Solving Advanced user Advanced user Independent user Independent user Independent usr Note:​ Working as a Technical Support Advisor has given me skills in using the computer as a working space and adapting quickly to new informatic tools needed to provide technical support. Studying in Mathematics course has given me basic MatLab and Visual Studio Skills. I am also an independent user of Paint.NET. 06/19/20@European Union,-| ​http://europass.cedefop.europa.eu​ Page2/
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