Bealuiza Bonifacio

19288 Sampaguita Street Matatdo Homes Barangay San Isidro Sucat, Parañaque City Philippines,--BEALUIZA P. BONIFACIO To CAREER OBJECTIVE EDUCATION To work in a company where I can enhance and learn new skills for the development of the company and my career. Manila Tytana Colleges Bachelor of Science in Hotel and Restaurant Management June 2011 – April 2015 EXPERIENCES Mcdonald’s October 2015- October 20, 2019 Customer Experience Department Head Manager Golden Arches Development Corporation 17th Floor Citibank Bldg., Paseo De Rozas, Makati City- Manages the restaurant’s service and internal communications to deliver an outstanding quality, service and cleanliness that will help us perform the best guest experience to create more loyal customers that will lead us to the best business result. Food Quality Department Manager Golden Arches Development Corporation 17th Floor Citibank Bldg., Paseo De Rozas, Makati City- Manages the restaurant’s products and equipments to ensure that standard procedures are always followed to be able to deliver safe and quality food to our customers that will help achieve our business targets. WalterMart Shopping Mall October 2019 - Present Mall Operations Supervisor Dr. A. Santos Ave. (Sucat Road), Sucat, Parañaque, Metro Manila, Philippines Responsible in the Creation and implementation of programs and activities on Operational Excellence, Increasing customer satisfaction, Incident Management, Transport Terminal Management, Conducting Market Profiling and customer surveys, Tenant Coordination and Local Store marketing Activities Coordination and Implementation. SEMINARS/ COURSES COMPLETED 1) BASIC LIFE SUPPORT AND FIRST AID TRAINING 2) FOOD SAFETY COURSE 3) BASIC SHIFT MANAGEMENT COURSE 4) ADVANCE SHIFT MANAGEMENT COURSE 5) EFFECTIVE MANAGEMENT PRACTICES 6) PEOPLE CLASS 7) BASIC CUSTOMER CARE CLASS 8) MARKETING CLASS 9) SERVICE CLASS CHARACTER REFERENCES Ms. Thelma Gellangarin Restaurant Manager McDonald’s – SM Sucat Contact No.:- Mr. Neil Dile Mall Manager WalterMart Sucat Contact No.:- PERSONAL INFORMATION Date of Birth Place of Birth Age Gender Height Weight Civil Status Language / Dialect Father’s Name Mother’s Name : March 15, 1995 : Parañaque City : 23 years old : Female : 5’ 2” : 51 kgs. : Single : English and Tagalog : Luisito Bonifacio : Eliza Bonifacio I hereby certify that the above information are true and correct with the best of my knowledge and belief. BEALUIZA P. BONIFACIO Applicant’s Signature