Barkha Tulsyan

Energetic and enthusiastic professional to succeed in the fast - paced professional environment. Substantial experience and outstanding skills in customer service and support of approx. seven years. Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles.

• Excellent written, verbal & Presentation skills
• Self-motivated, interpersonal skills, high level of creativity, Multi-tasking
• Database management, structure MIS practices and Reporting, typing Speed 65 words / Min

Strong technical and computer skill, Proficient in MS Office

·        Customer interaction and support via Web chat, email response, case & query management, maintain database, support the team by providing training and sharing best practices.

·        Upselling of all registered products and services, resolving different set of issues timely and provide clarity to customers after required verifications.

·        Adhere to all compliance & policies.