Barbara Datiakwa

I have some years of experience in Customer service, Administrative Expertise, Brand Management, Strategy and Development. With this strong professional background and Professional certificates in Microsoft Office – Advanced, as well as a Bachelor of Arts in French and Linguistics from the University of Ghana, I would like to express my interest in joining the team. The combination of my previous experience, field expertise and developed skill set makes me the ideal candidate.

During my time as the Administrative Assistant at the Driver and Vehicle Licensing Authority, Ghana, I handled office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies and resolved all customer-related complaints with a consistent 4.5 rating on customer satisfaction and provided support and Issued out and documented roadworthiness for private and commercial vehicles.

My role as a Brand Ambassador at Lowe Lintas Advertising Agency, Osu, Accra in my previous years has prepared me well to provide value in any professional and challenging medical environment. I have shown great competency in monitoring customer feedback and complaints, tracking customer preferences, metrics, and media campaigns and representing the company at product launches, events, and trade shows. I am a result-oriented professional with strong research and analytical skills as well as great empathy for people especially children which I acquired from working in diverse roles in various hospitals and volunteering experiences.

Throughout the years, I have proven numerous times that I am a detail-oriented individual with excellent organisational and time management skills and the crucial ability to function in deadline-driven environments. As part of the team, I hope to provide first-rate value and organization to the facility while gaining more knowledge and exposure in the process.