Barakat Yahya

Barakat Yahya

$5/hr
Cold Calling | Appointment Setting | Telemarketing | Customer Service
Reply rate:
83.33%
Availability:
Full-time (40 hrs/wk)
Location:
Ilorin, Kwara, Nigeria
Experience:
3 years
About

πŸ“ž Insurance Cold Calling πŸ“ž Real Estate Cold Calling πŸ“ž Healthcare Cold Calling πŸ“ž Solar Cold Calling πŸ“ž B2B/B2C Sales & Commercial Services.

Hi, I’m Barakat πŸ‘‹πŸ½

I specialize in cold calling, appointment setting, telemarketing, and customer service support for businesses that want consistent lead generation and steady pipeline growth.

If you need someone who can confidently speak with prospects, promote your offers, book appointments, and also support existing customers professionally, I’m ready to help.

With over three years of experience making 200–300 calls daily, I understand how to combine strong call volume with meaningful conversations. My focus is not just dialing numbers, but qualifying prospects properly and moving them to the next step in your sales process.

πŸ“ž B2B/B2C Cold Calling & Telemarketing

I handle high-volume outbound campaigns, making 150–200 calls daily to consumers.

My focus is on:

βœ… Introducing products or services clearly

βœ… Generating interest and qualifying prospects

βœ… Booking appointments or transferring live calls

βœ… Promoting special offers and campaigns

βœ… Following up with warm or aged leads

βœ… Handling objections confidently

βœ… Maintaining accurate CRM updates

I understand common objections such as:Β 

β€œI’m not interested.” 

β€œI already use another provider.” 

β€œSend me more information.” 

I handle them calmly and know how to keep conversations productive without being pushy.Β 

πŸ’¬ Customer Service & Retention

In addition to cold calling, I provide reliable customer service across phone, email, and live chat.

I assist with:

βœ… Order tracking and delivery concerns

βœ… Refunds and payment-related issues

βœ… Subscription management

βœ… Account access problems

βœ… Basic troubleshooting

βœ… Escalations when necessary

I take ownership of every interaction and ensure customers feel heard and supported from start to resolution.

πŸ›  Tools & Systems

βœ… HubSpot

βœ… Zoho CRM

βœ… Zendesk

βœ… Freshdesk

βœ… Gorgias

βœ… Intercom

βœ… Convoso

βœ… Shopify

βœ… WooCommerce

βœ… Google Workspace

βœ… Slack

🎯 What You Can Expect

βœ… 150–200 outbound calls daily

βœ… Clear and confident phone communication

βœ… Strong objection handling

βœ… Organized CRM documentation

βœ… Professional brand representation

βœ… Reliable follow-up and availability

If you’re looking for a cold caller, telemarketer, appointment setter, and customer service professional who can engage consumers effectively and represent your brand with confidence, I’m ready to support your campaign.

πŸ“ž Let’s talk about how we can drive real growth for your business. I’m ready to start today!

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