Banjo Matthew Oluwasesan

Banjo Matthew Oluwasesan

$6/hr
Customer Support Expert
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lekki, Lagos, Nigeria
Experience:
3 years
 DETAILS ADDRESS 15B, Omorinre Johnson Street Lekki Phase 1, Lagos Nigeria PHONE - EMAIL - SKILLS Data Analyst Project Management Microsoft Office Leadership and Management Communication and Presentation Negotiation Critical Thinking Skills Team Work Creativity Marketing prowess Public Speaking Public Relationship Highly organized and efficient MATTHEW BANJO MATHEMATICS AND STATISTIC GRADUATE PROFILE An astute and versatile Administrative Personnel with proven organizational skills and thorough knowledge of corporate policies and procedures. Excellent communication and people skills with extensive strategic planning capabilities. EMPLOYMENT HISTORY Customer Service Representative,TIZETI NETWORK LIMITED September 2021 – till date date. Job Responsibilities Ensured expired customers are reconnected back to the service by actively persuading and resolving lingering issues Onboarded new customers and introduce them to our products and support processes Attended to inbound and outbound calls from customers on complaints and enquiries. Retrieved radios of churned customers as stated in the company policy where I did remarkably well Replied to customers mails on complaints, reconnection and issue resolution Ensured revenues are generated for the company daily basis by ensuring that expired customers reconnect to the service. Property Officer, Bukson Investment Limited June 2020- August 2021 Job Responsibilities Manage and Inspect commercial and residential buildings Carried out the marketing and advertising of vacancies on a property in order to attract tenants Carried out various financial obligations such as making payment for bills, preparing budget, compiling expenditures, and analysing financial records Resolve tenants’ complaints and foster positive relationship with the tenants and company Administrative Personnel, Jabbok Heights Schools (Nursery, Primary and College) Jan 2018 — June 2020 Job Responsibilities Handling relations with parents, students, and employers Assisting with recruitment, public or alumni relations and marketing activities. Drafting and interpreting regulations and dealing with queries and complaints procedures Acted as the head teacher of the school when necessary Assist to fill in and teach subjects which includes Mathematics, Basic Science, Social Studies and civic education College Administrator, National Youth Service Corps (NYSC) Mar 2017 — Dec 2017 Job Responsibilities Handled schedule, record-keeping and reporting Ensured the school complies with relevant laws and regulations Implemented actions that improve the school and the quality of education (e.g. building renovations, new guidelines for students, new subjects) Developed and ran educational programs Drafted communications to parents, regulatory bodies and the public EDUCATION BSc. in Mathematics/Statistics, University of Lagos 2016 P.R.O of the Faculty of Science February 2015-December 2015 Co-presenter/host of Eureka Radio Show January 2015-December 2015. Member of The Speakers Club of Nigeria Publicists for Starboard Media West African Senior Secondary School Certificate, Goodluck Comprehensive High School 2008 Assistant Head Boy President of the Literary and Debating Society A consistent representative of the school in Mathematical Association of Nigeria (MAN) competition and Cowbell Mathematics Competition. REFERENCES References available upon request
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