Balogun Zainab Yetunde

Customer Service & Administrative Support Specialist | Lead Generation | Telemarketing

As a results-driven customer service professional, I bring extensive experience in lead generation, telemarketing, virtual assistant and administrative support. I excel in delivering exceptional service while effectively driving business outcomes. 

Core Competencies:

-Lead Generation & Telemarketing: Expertise in generating high-quality leads using platforms like Apollo.io, Zillow, and CRM tools to streamline and optimize processes.

CRM & Administrative Support: Proficient in various CRM systems, Google Suite, Microsoft Office, and virtual assistance tools to enhance efficiency and support business goals.

Customer Relationship Building: Skilled in fostering long-term relationships with clients and providing tailored solutions that drive satisfaction and loyalty.

Problem Solving & Communication: Known for a proactive approach in resolving client issues, backed by strong communication, attention to detail, and patience.

Tools & Technology Proficiency:

Scheduling Tools like Calendly, Acuity, Google Calendar for efficient appointment management.

Communication Tools:Slack, Intercom, and others to facilitate seamless internal and external communication.

I am passionate about helping businesses thrive by improving customer experiences and ensuring organizational goals are met. My combination of technical skills and strong soft skills positions me as a valuable asset for any team focused on customer success and operational excellence.