Balachandar Bokam

I am a Healthcare IT Engineer with 5 years of experience in PACS Support Engineer, specializing in PACS/RIS/HIS implementation, medical imaging workflows, and hospital system integration.

1. System Administrator / Healthcare IT Support – INHS KALYANI HOSPITAL

(DEC/2018 – MAY/2025)

• Installed, configured, and supported PACS, RIS, and HIS systems across hospital departments.
• Implemented DICOM communication for CT, MRI, CR, DR, Ultrasound, and Mammography machines.
• Handled HL7 integration between HIS and RIS for ADT, ORM, and ORU message workflows.
• Provided onsite technical support for radiologists and clinicians, including workflow training.
• Managed Windows and Linux servers, backups, and user access control.
• Performed troubleshooting for modality-to-PACS connectivity, network issues, and viewer problems.

2. PACS / IT Support Engineer –Radiogram Pvt Ltd (JUNE**/2025 –TILL Date )**

• Installed and maintained PACS viewers, reporting tools, and structured reporting modules.
• Created and managed VMware / Hyper-V environments, including snapshots and VM migration.
• Worked with SQL databases for backup/restore, performance tuning, and healthcare application support.
• Collaborated with medical imaging vendors for integration, testing, and validation.
• Monitored uptime, system performance, and ensured secure data handling.

• PACS/RIS/HIS Implementation & Support
• DICOM & HL7 Integration
• Server Administration (Windows/Linux)
• SQL Server / MySQL maintenance
• VMware & Hyper-V virtualization
• Network setup, VPN configuration, firewall troubleshooting
• Radiology workflow support & user training
• Healthcare IT project implementation