Bakkas Michael Ngupar

Kubwa Abuja--https://www.linkedin.com/in/bakkas-michael-a299b6193 -----------------------------------------------------------------------------------------------------------------------------------------CAREER OVERVIEW Real Estate | Construction Industry | Training and Consulting 4+ Years’ Experience A result-oriented individual with a passion for quality delivery and problem Solving. A great communicator and customer service enthusiast with an academic background in Linguistics and hands-on experience in Administration, Operations and Client Relationship Management. I am a logical problem solver with the ability to analyze issues from different perspectives. and proffer lasting solutions. ________________________________________________________________________________________ A good communicator who builds relationships and strategic partnerships. SCOPE OF EXPERIENCE ________________________________________________________________________________________ ❑ Administration and Documentation ❑ Customer Relationship Management ❑ Office Procedure and Support ❑ Office Management ❑ Scheduling, Coordinating, Organizing ________________________________________________________________________________________ SKILLS PERSONAL ATTRIBUTES ________________________________________________________________________________________ ❑ Excellent communication skills ❑ Logical thinker ❑ Innovative Problem Solver ❑ Organized and Attentive to Detail ________________________________________________________________________________________ COMPUTER SKILLS _________________________________________________________________________________________ ❑ Use of the internet for research purposes ❑ Microsoft skills ❑ Suite, Slack, Google Meet, Outlook, Calendly ❑ Advanced Social Media Navigation Skills ________________________________________________________________________________________ ADMINISTRATIVE OFFICER April 2023 – May 2024 Aerial Heights, Abuja ____________________________________________________________________________________________ ❑ Communication Management: Emails, Phone calls, Screening and responding to messages, forwarding important information, and maintaining an organized inbox. Other forms of communication on behalf of the organization. ❑ Calendar and Schedule Management: Scheduling appointments, meetings, and events, and maintaining the calendar for the organization. Sending out meeting invitations, Coordinating availability. ❑ Data Entry and Documentation: Entering and managing data in spreadsheets, ________________________________________________________________________________________ Kubwa Abuja--https://www.linkedin.com/in/bakkas-michael-a299b6193 ------------------------------------------------------------------------------------------------------------------------------------------ databases, or other software systems. Updating records, creating reports, and organizing information in a structured manner. Assist with creating and maintaining various documents, such as memos, reports, and presentations. ❑ Travel and Logistics Coordination: Coordinating travel arrangements, including booking flights, accommodations, and transportation. Managing itineraries and ensuring all travel-related logistics are taken care of. ❑ Ensure compliance with company policies and regulations. ____________________________________________________________________________________________ OFFICE ASSISTANT Feb 2021 – March 2023 Aerial Heights, Abuja ____________________________________________________________________________________________ ❑ ❑ ❑ ❑ ❑ ❑ Engaged with clients in providing tailored advice and recommendations for their needs Manage office supplies and resources. Schedule meetings and appointments. Answer phone calls and direct them to the appropriate staff member. Maintain office files and records. Answer and reply to emails. ________________________________________________________________________________________ ADMINISTRATIVE ASSISTANT Oct 2019 – Jan 2021 Hall 7 Real Estate, Abuja ________________________________________________________________________________________ ❑ ❑ ❑ ❑ ❑ Engaged with clients in providing advice and recommendations for their needs Scheduled meetings with clients and contractors Mobilized clients and prospective clients for property inspection Documented daily reports and updates on clients’ and company activities Ensured proper documentation of all incoming mails and outgoing correspondences. ________________________________________________________________________________________ TRAININGS AND SEMINARS ATTENDED ________________________________________________________________________________________ ❑ Effective Customer Service Skill (Alison) 2022 ❑ Diploma in Information and Communication Technology (NABTEB) 2022 ❑ Administrative Procedure and Office Support (Alison) 2023 ❑ Digital Skills for Administrative Purpose 2024 ________________________________________________________________________________________ EDUCATION University of Jos, B.A. Linguistics 2017 ________________________________________________________________________________________