Bakkas Michael Ngupar

My name is Bakkas, and I am an experienced Virtual Assistant with over 5 years of expertise in both onsite and remote roles, specializing in Administrative Support, Customer Service, Calendar Management, Travel Arrangements, Social Media Management, Lead Generation, and Email Management. 

My dedication to delivering excellence and reliability has been a hallmark of my career.

I excel in:

Administrative Support: Seamlessly managing administrative tasks, ensuring precise data entry, and maintaining organization. Proficient in Google Suite, Microsoft Office, and various productivity tools.

Customer Service: Bringing unmatched communication skills and a passion for enhancing customer experiences through live chat, email, phone, and ticket resolution.

Calendar Management: Efficiently managing calendars, appointment scheduling, and travel arrangements.

Social Media Management: Crafting and executing social media strategies to enhance online presence and engagement.

Lead Generation & Email Management: Utilizing CRM tools like Zendesk, Freshdesk, Intercom, and HubSpot CRM to generate leads, manage email campaigns, and ensure customer satisfaction.

My experience spans diverse industries, including professional development, real estate, and hospitality. 

I am adept at using project management tools such as Asana, Trello, Monday.com, and Slack, ensuring projects are completed efficiently and effectively.

Key Strengths:

Meticulous Attention to Detail: Ensuring accuracy and quality in all tasks.

Effective Communication: Facilitating clear and concise interactions with clients and customers.

Adaptability: Quickly learning new technologies and adapting to new challenges with a 'can-do' attitude.

Results-Driven: Providing affordable and exceptional support that exceeds expectations.

I am committed to making your life easier by managing your calendars, emails, and various tasks efficiently. My portfolio is available upon request, showcasing my ability to deliver unparalleled virtual assistance.

Let's connect and discuss how I can contribute to your success. Reach out today to discover why I am the best and most experienced freelancer your company will ever have!