Badmus Bisola Bisoye

I’m Bisola Badmus, a results-driven freelance writer and customer service representative with over two years of experience helping businesses communicate clearly and deliver outstanding customer support.

I bring a strong blend of creativity, clarity, and empathy to my work—whether I’m crafting compelling content or resolving customer concerns through digital channels.

As a freelance writer, I’ve worked with clients like Verity Media Group, where I developed SEO-optimized blog articles, website content, and social media posts across topics like business, lifestyle, wellness, and branding. I collaborate closely with editors and project managers to interpret briefs, match brand tone, and deliver content that drives visibility and audience trust.

I’m known for producing polished, well-researched content under tight deadlines and adapting my voice across industries. This versatility makes me a valuable asset for any content or marketing team.

On the customer support side, I’ve worked remotely with ShopEase, providing timely and solution-oriented assistance through WhatsApp, phone, and social media platforms. I handled a range of inquiries including product issues, order tracking, complaints, and upselling opportunities. My approach always centers on patience, professionalism, and delivering a satisfying customer experience.

I’ve helped build brand loyalty by listening actively, offering tailored support, and maintaining a calm, problem-solving attitude even in high-pressure situations.

Key skills include:

Content writing (SEO, blogs, website, email)

Copywriting and brand messaging

Customer service (chat, email, phone)

Microsoft Office and CRM platforms

Time management and team communication

If you’re looking for someone who can write with purpose and support your customers with care, I’d love to be part of your team. Let’s work together to bring your brand’s message and service experience to life.