Babayemi Funmilola Mary

I am a dedicated and reliable Virtual Assistant with a strong background in customer service, sales support, and administrative tasks. With over four years of hands-on experience working with clients in various industries, I have developed excellent skills in communication, organization, and problem-solving that allow me to deliver high-quality support to businesses and entrepreneurs.

My professional journey began as a Customer and Sales Representative at Novel Solar Integrated Services, where I provided top-notch service to customers, handled sales inquiries, and managed client records. Later, I worked with Citygate Global Investment as a Customer Service Representative, assisting clients with financial services, resolving issues, and ensuring their satisfaction. These roles have equipped me with the ability to handle customer interactions with patience, empathy, and efficiency.

As a Virtual Assistant, I specialize in providing administrative support such as data entry, email management, calendar scheduling, customer support via phone, chat, and email, and other general office tasks. I am proficient in using Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Calendar), which helps me stay organized and manage multiple tasks efficiently.

I also have experience with CRM systems and understand the importance of keeping accurate records of client interactions. My strong attention to detail ensures that I deliver error-free work while meeting tight deadlines. I am a quick learner, highly adaptable, and always eager to learn new tools and systems that can help me serve my clients better.

In addition to my work experience, I hold certifications in Customer Service Management, Customer Service Essentials, Business Management, and various caregiving courses. These certifications have strengthened my professional skills and have prepared me to handle diverse tasks with competence and professionalism.

I am passionate about supporting business owners and busy professionals by taking care of their daily administrative needs, giving them more time to focus on growing their businesses. I take pride in being dependable, proactive, and committed to delivering excellent results in every task I handle.

If you are looking for a trustworthy Virtual Assistant who is ready to go above and beyond to support your business, I am here to help. Let’s work together to achieve your goals.