Ayoola Elizabeth Taiwo

AYOOLA ELIZABETH TAIWO FCT - Abuja |-|-/-| linkedin.com/in/ ayoolaelizabethtaiwo-b PROFESSIONAL SUMMARY Results-driven Virtual/Administrative Assistant with 5+ years of experience optimizing business operations through effective appointment setting, email management, lead generation, sales, and administrative support. Skilled in streamlining workflows, managing high volumes of communication, and leveraging technology to enhance efficiency. Adept at using tools like Google Suite, Microsoft Office, and automation platforms to improve scheduling and organization. Seeking to contribute expertise in administrative efficiency to a dynamic team. CORE SKILLS & COMPETENCIES ✔ Appointment Scheduling & Calendar Management ✔ Email & Inbox Management (95% Response Rate) ✔ Lead Generation ✔ Data Entry & Record Keeping ✔ Cold Calling ✔ Travel & Accommodation Coordination ✔ Customer Relationship Management (CRM) ✔ Project & Task Management (Trello, Slack, Zapier) ✔ Microsoft Office (Word, Excel, PowerPoint) & Google Workspace ✔ Strong Communication & Problem-Solving Skills ✔ Time Management & Workflow Automation ✔ Calendar Management & Time Blocking PROFESSIONAL EXPERIENCE Administrative/Appointment Setter Joniks Jay Logistics | 2019 – 2024 Manage over 50+ client emails daily with a 95% response rate, ensuring timely communication and task completion. Improved scheduling efficiency by 30% through effective calendar management and automated reminders. Coordinate travel arrangements, accommodation bookings, and client meetings, ensuring seamless logistics. Organize and maintain business records, data entry, and reports for improved administrative workflow. Utilize Trello, Google Calendar, and Slack to streamline project management and enhance team coordination. Implement time-blocking strategies to optimize daily scheduling and avoid overbooking. Set up automated reminders and meeting confirmations to ensure smooth calendar operations. Sales Representative Felix Fashion House | July 2022 – November 2022 Managing CRM tools (HubSpot, Salesforce) Improved scheduling efficiency through effective calendar management and automated reminders. Following up with potential clients to ensure their complete satisfaction. Organize and maintain business records, data entry, and reports. Closing deals & earning commissions Set up automated reminders and meeting confirmations to ensure smooth calendar operations. 85% of sales targets met EDUCATION & CERTIFICATIONS B.Sc. Human Physiology – [Federal University Lafia, Nasarawa State, Nigeria], [2024] Travel Management Certification – [Dreamport, ASAP TICKETS], [2024] Virtual Skills And IT Skill Training – [Digital Witch Support Community CRM Certification], [2025] Telesales and Lead Generation – [Digital Witch Support Community Certification], [2025] Project Management Certification – [Alison Online Course], [2025] TECHNICAL PROFICIENCY Google Suite (Docs, Sheets, Calendar, Gmail) Microsoft Office (Word, Excel, PowerPoint) CRM & Automation Tools (Calendly, Zapier, Slack) Video Conferencing (Zoom, Google Meet) Lead Generation (Apollo, Lemlist) Task & Project Management (Trello, Asana) Calendar Management & Scheduling Tools LANGUAGES English (Native/Bilingual) Yoruba (Native/Bilingual) STRENGTH WEAKNESS Attention to details Straightforward Great Team Player Adaptability Flexibility Honest Good Communication Skills Negotiation REFERENCES Available upon request.