Results-driven Virtual/Administrative Assistant with 5+ years of experience optimizing business operations through effective appointment setting, email management, lead generation, sales, and administrative support. Skilled in streamlining workflows, managing high volumes of communication,
and leveraging technology to enhance efficiency. Adept at using tools like Google Suite, Microsoft Office, and automation platforms to improve scheduling and organization. Seeking to contribute expertise in administrative efficiency to a dynamic team.
With 5+ years of experience, i have successfully:
CORE SKILLS & COMPETENCIES
✔ Appointment Scheduling & Calendar Management
✔ Email & Inbox Management (95% Response Rate)
✔ Data Entry & Record Keeping
✔ Travel & Accommodation Coordination
✔ Customer Relationship Management (CRM)
✔ Project & Task Management (Trello, Slack, Zapier)
✔ Microsoft Office (Word, Excel, PowerPoint) & Google Workspace
✔ Time Management & Workflow Automation
✔ Calendar Management & Time Blocking.
PROFESSIONAL EXPERIENCE
Administrative/Appointment Setter
Joniks Jay Logistics | 2019 – 2024
• Manage over 50+ client emails daily with a 95% response rate, ensuring timely communication and task completion.
• Improved scheduling efficiency by 30% through effective calendar management and automated reminders.
• Coordinate travel arrangements, accommodation bookings, and client meetings, ensuring seamless logistics.
• Implement time-blocking strategies to optimize daily scheduling and avoid overbooking.
• Set up automated reminders and meeting confirmations to ensure smooth calendar operations.
Sales Representative
Felix Fashion House | July 2022 – November 2022
Managing CRM tools (HubSpot, Salesforce)
Improved scheduling efficiency through effective calendar management and automated reminders.
Following up with potential clients to ensure their complete satisfaction.
Organize and maintain business records, data entry, and reports.
Closing deals & earning commissions
Set up automated reminders and meeting confirmations to ensure smooth calendar operations.
85% of sales targets met
WHY WORK WITH ME
Email Management: I can manage your emails effectively to ensure you communicate quickly and complete tasks. Make your email look professional and have at least a 90% response rate.
Calendar Management: This is the critical role as a virtual assistant. I help ensure smooth scheduling and time efficiency. I also ensure scheduling appointments & meetings (I make use of tools like Google Calendar, Calendly to set up client meetings).
Administrative Support: I aim to ease your workload by offering support that aligns with your goals (making calls, generating leads, making presentations, among others) to enhance efficiency and growth.
Proficient in Digital Tools: with my training and experience in digital tools i can navigate the teach space providing innovating solutions for business operators.
I am passionate about helping businesses stay organized and productive by taking care of the details so they can focus on growth.
“Looking for a reliable Virtual Assistant? Let’s discuss how I can help—send me a message!