Ayodeji Ughonu

Ayodeji Ughonu

Sales professional/Business developer, Customer support/service and Virtual Assistant.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
12 years
AYODEJI UGHONU Sales || Account Manager || Business Development || Partnership || Appointment Setter Phone: - Email:-LinkedIn : www.linkedin.com/in/ayodeji-ughonu/ Location : Lagos, Nigeria PROFESSIONAL SUMMARY High-energy and success-driven Sales and business development professional with 12+ years of experience in sales, business development, email outreach, cold calling, B2B, B2C, appointment setter and lead generation, and a track record of increasing revenue and enhancing productivity. I have a proven track record of generating and qualifying leads, managing high-value accounts, and closing major sales transactions. Highly proficient in forecasting, prospecting, and fostering strong client relationships. Strong problem solver with a proven ability to develop effective solutions. Exceptional verbal and written communication skills, with a track record of building positive relationships and exceeding targets. CORE COMPETENCIES Prospecting || Lead Generation || Appointment Setter || Cold Calling || Email Outreach || B2B ||B2C || Upselling|| Cross selling|| Lead Qualification || High Ticket Closer|| Deal Closing || Communication || Customer Onboarding || Customer Relationship || Team Managemen t|| Appointment scheduling|| Customer Acquisition and Retention || Customer Success || SAAS || Partnerships || Attention to Details || Problem Solving || Critical Thinking || Adaptability || Time Management || Team Collaboration | Self-Starter || Goal Driven || Negotiation || New Product Development TECHNICAL SKILLS Zoho CRM || Hubspot CRM || Calendy || Apollo.io || Google Drive || Pipedrive || Dropbox || Lemlist ||Microsoft Excel || Microsoft Word || PowerPoint || Tableau || Google Documents || Google Slides || Google Sheets || Google Form || Google Calendar || Zoom || Slack || Tableau| Microsoft Teams || Google Meet || Kissflow || Pipedrive || SAP WORK EXPERIENCE WULUS DISTRIBUTION Sales Lead Specialist Location: Seattle, United States 28/08/2024: Till Date Key Responsibilities ● Generate prospective leads through Apollo.io. ● Conduct A/B test for cold outreach emails. ● Draft email scripts for cold outreach emails. Ensure timely follow-up with potential clients who require additional information. ● Keep detailed records of calls, responses, and outcomes in the CRM. ● Qualify leads through to determine if they are fit for the products and services offered by the business. ● Introduce the company’s products or services to new prospects and generate interest. ● Handle objections, answer questions, and provide relevant information to potential leads. ● Collaborate with sales representatives and other departments to ensure a smooth handoff of qualified leads. ● Share feedback from calls to help improve sales scripts and marketing efforts. ● Critical Rescue International (CRI) Business Development and Partnership Manager 01/03/2023–30/07/2024 Key Responsibilities ● Managed relationships between the business and its partners, onboarded new partners, and built relationships with current partners. ● Keep detailed records of calls, responses, and outcomes in the CRM. ● Introduce the company’s products or services to new prospects and generate interest. ● Handle objections, answer questions, and provide relevant information to potential leads. ● Utilized cold and warm calling to connect with prospects, build trust, and develop business relationships. ● Qualify leads through to determine if they are fit for the products and services offered by the business. ● Managed, retained and developed accounts to exceed yearly revenue targets. ● Brought in high-value clients with a proactive approach to industry networking. Core Achievements ● Actively grew the number of network providers by 150%. ● Ensure an 80-90% show-up rate for scheduled meetings. ● Set 20-30 qualified appointments per week. ● Contribute to monthly sales targets by ensuring quality appointments that convert into deals. Cars45 (Jiji Cars) Partnerships and Offline Agents Manager 14/11/2022–28/02/2023 Key Responsibilities: ● Responsible for onboarding partners, managing, liaising, and negotiating with partners. ● Onboard and train offline agents for the business. ● Handle objections, answer questions, and provide relevant information to potential leads. ● Manage and update the appointment calendar, ensuring accurate scheduling. ● Increased income by consistently hitting sales targets on a monthly and quarterly basis. ● Negotiated contracts and explained terms of service to foster customer comprehension and satisfaction. ● Managed a pipeline of partners, including identifying, prospecting, outreach, assessment, alignment, negotiations, and closing deals. Core Achievements ● Actively increased the number of offline agents by 200%. ● Increased revenue generation by 300%. ● Achieve a 10-20% conversion rate from outbound calls. ● Make 100-200 outbound calls per day based on the business requirement.. Autochek Africa Regional Manager, Account Manager and DSA Project Manager 12/03/ 2021–12/11/2022 Key Responsibilities: ● Increased clientele base by building relationships and following up with prospects. ● Qualify leads through effective questioning to determine s offerings. ● Record lead information, preferences, and potential buying signals in the CRM system. ● Qualify leads through to determine if they are fit for the products and services offered by the business. ● Worked closely with all DSAs (direct sales agents) to ensure all transactions were closed. ● Lead generation and lead qualification, and worked closely with the team to close deals. ● Adequate use of CRM for the sales process, closing of deals, sales targets, check ins, calls, visitations, meetings, account creations, and follow-up conversations with dealers. Core Achievements: ● Actively grew the number of partners from zero to over 800. ● Actively grew the DSA network from zero to 300 nationwide. ● Achieved over 85% of KPI goals for revenue generation for the business. Autochek Africa Franchise Acquisition and Network Development Manager 01/09/ 2020–11/03/2021 Key Responsibilities: . ● Grew listing goals and drove the acquisition and onboarding of customers. ● Account retention and managing ongoing business relationships with current customers ● Onboard new customers and manage existing customers to ensure maximum customer satisfaction. Core Achievements: ● Actively grew the number of partners from zero to over 1,000. ● Achieved over 85% of KPI goals. Cheki Nigeria (Ringier One Africa) Sales Manager 01/05/2018–31/08/2020 Key Responsibilities: ● Optimized strategies to reach target consumers and meet demand. ● Established long-lasting relationships with customers to maintain high retention and satisfaction. ● Introduce the company’s products or services to new prospects and generate interest. ● Handle objections, answer questions, and provide relevant information to potential leads. ● Worked closely with team members and follow up on all pending transactions. ● Contacted potential clients to establish relationships, schedule meetings, and close deals. ● Account retention and managing ongoing business relationships with current customers while attracting new ones. Core Achievements: ● Achieved 90%- 110% of the monthly target. ● Revenue generation for the business. Achieved 150% revenue growth. ● Managed the field Sales Department, which led to the growth of partners on the platform. ● Achieved 200% growth in the number of dealers and partners onboarded. Cheki Nigeria (Ringier One Africa Media) Account Manager and Team Lead 01/08/2013–30/04/2018 Key Responsibilities: ● Established long-lasting relationships with customers to maintain high retention and satisfaction. ● Contacted potential clients to establish rapport, schedule meetings, and close deals. ● Assisted account managers with their duties and proffered solutions to problems and challenges encountered on the job with clients. ● Conduct outbound calls to potential clients from provided leads lists or self-sourced prospects. ● Ensured customers were satisfied with the service rendered. . Cheki Nigeria (Ringier One Africa) Sales Account Manager 01/08/ 2011–31/07/2013 Key Responsibilities: ● Introduce the company’s products or services to new prospects and generate interest. ● Handle objections, answer questions, and provide relevant information to potential leads. ● Conduct outbound calls to potential clients from provided leads lists or self-sourced prospects. ● Attend to inbound calls from prospective clients, follow up, convert to sales and manage the teams. ● Convert 5-10% of cold calls into qualified leads. EDUCATION AND QUALIFICATIONS Lagos State University Bachelor of Science (BSC) in Business Administration, 2006 - 2011 AWARDS RECEIVED ● Top 20 staff based on performance for MMFP 2021 ● Most Impactful Staff 2019 ● Staff that Upholds the User First Value : 2019 ● Salesperson of the Year : 2018 ● Employee of the Year 2018 User First Award : 2018 ● Stellar Outstanding Performance of the Year : 2017 ● Employee of the Year : 2013 ● Best Account Manager/Sales Person 2013 ● Best Account Manager/Sales Person 2012 CERTIFICATIONS AND COURSES ● HubSpot Sales Software Certification: HubSpot Academy ● Technical Support Fundamentals ● Wilson Learning Sales Training: The Counselor Approach. ● Wilson Learning: Prospecting and Communication. ● Wilson Learning: Negotiating to Yes. ● B2B Sales, Close More Deals, Get More Leads, Work Less (UDEMY) ● Customer Success: How to Put Your Customer First (UDEMY). ● Customer Service (UDEMY) ● Building and Managing a High-Performing Sales Team (LinkedIn Learning) ● Sales: Data-Driven Sales Management (LinkedIn Learning) ● Selling Strategies that Boost Customer Acquisition (LinkedIn Learning)
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