I am a seasoned sales professional and customer support representative with over 10 years of experience in account management, lead generation, lead qualification, contract negotiations, prospecting, forecasting, deal closing, proposal writing, email marketing, cold calling, appointment setting, and technical customer support.
As a self-starter, I have worked with multiple startups, managing numerous accounts and closing high-net-worth transactions that have significantly contributed to business growth. At my previous position, I successfully drove a 50% increase in revenue.
Throughout my career, I have individually managed a high net worth portfolios of over 200 accounts and led a team of more than 30 individuals overseeing over 3,000 accounts. My focus extends beyond simply meeting monthly and quarterly targets; I consistently strive to exceed them. My goal-driven nature and determination have played a key role in my career advancement, earning me multiple awards and recognition.
I prioritize the customer experience, ensuring that clients receive the value they expect from our services. I am skilled at building and maintaining strong customer relationships, promptly addressing any concerns to guarantee their satisfaction.
I am adept at using technical work tools like microsoft word, Microsoft excel, power point, Google sheet, Google calendar, Google form, Google docs, Google slides, Zoho crm, Pipedrive, Kissflow, Monday.com, Zenedesk, Trello, Hubspot, Slack, Zoom, loom and more.