I am a native English speaker with experience in providing professional level support in fast-paced business environments, I am a quick study and I have a passion for teaching, responding to inquiries, providing personal support to customers and helping people with issues.
I have experience in taking ownership of customer issues from inception through resolution, and providing personal support.
I have worked in different organizations such as banking, aviation, Information technology. I also have experience as a Software Engineer and Test Analyst for newly implemented applications before Production.
Working with Tek Experts (Current Job), i have been further exposed to wider range of customer/partner support as i handle technical requests from the NOAM, EMEA and APAC regions. My working hours are flexible as i am very comfortable working whichever timezone.