I worked as a Supervisor and also Project manager at AUTOACE LIMITED with more than 4 years experience, where by I,
• Provided technical and customer-facing support for automobile diagnostics and servicing.
• Handled customer communications, appointment scheduling, and digital record keeping.
• Supervised teams and ensured timely project delivery and resource management.
• Prepared and issued electronic invoices and technical reports.
Detail-oriented and proactive Customer Support and Virtual Assistant professional with a strong technical background in engineering and operations. Adept at troubleshooting, multitasking, and providing exceptional customer service in fast-paced environments. Proficient in communication, digital tools, and cross-functional team coordination with a commitment to efficiency and customer satisfaction.