Axalan, Jedalyn A.

AXALAN, JEDALYN ALLAM Libag Sur Tuguegarao City, Cagayan- CAREER OBJECTIVE Contribute to the success and profitability of the company through my efforts, expertise and experience. EDUCATIONAL BACKGROUND Bachelor of Science in Hospitality and Tourism Management University of Saint Louis Tuguegarao Mabini St. Ugac Sur Tuguegarao City S.Y- WORK EXPERIENCE · · · · FATKidInside Restaurant (Manager/ April 2014- July 2014) - Staff Management: Creating staff schedules and managing shift coverage - Customer Service: Handling customer complaints or concerns - Overseeing daily restaurant operations - Managing payroll and staff expenses Jamaica Realty Company (Sales Supervisor/-) - Leads the buyer side of the team by hiring, training, consulting, and holding accountable all Buyer Specialists and Showing Assistants. - I demonstrates on a daily basis the management ability, knowledge, attitudes, skills, and habits of a high-achieving buyer agent who is committed to putting clients first, doing the right thing, and to seeking win-win agreements. - Manage a sales team and provide leadership, training and coaching - Develop a sales strategy to achieve organizational sales goals and revenues Bank of Makati Inc. ( Account Officer - SME Loan/ June 01, 2017 - June 30, 2022) - Supervising the team of product specialists and directing other bank personnel to provide quality customer service - Accepting customer deposits or posting deposits to customer accounts - Checking loan interest rates and advising clients on ways to reduce interest expenses on outstanding balances - Collecting deposits from business account holders to manage cash flow - Evaluating risk in lending decisions and investment opportunities by analysing financial statements The SM Store INC. (Treasury Supervisor/July 5, 2022 - December 2022) - Analyzing and performing appropriate hedging and funding activities (Forex, swaps, loans, deposits, etc.) - Cash and liquidity management through cash flow planning and forecasting - Managing treasury operations and controls (cash pooling/sweeping, forex hedging, etc.) · - Monitor PCF, OR/AR & all ILCs & make sure items are kept & disposal is in accordance with established procedures Beehive Adaptive Global Solution Corp. Service Provider-Legal Documents/Settlement of Accounts (US company) April 2023-January 10, 2025 (WFH- US TIME) - Reconcile internal ledgers with client or third-party records - Process settlements of payments (e.g., loans, securities, trade finance) - Coordinate with banks, clearing houses, or payment gateways - Communicate with clients, vendors, or banks to resolve issues - Maintain records for compliance and audit purposes - Support anti-money laundering (AML) and know-your-customer (KYC) checks - Use financial software or ERP systems to automate processes SKILLS · · · · · · · · · · · · · · · · · · · · · · · · Interpersonal Communication Cash Management Processing Loan Credit Analysis Patience Multi-Tasking Leadership Excellent communication skills – written and oral Computer Literate Customer Service Sales and Marketing SAP System Oracle System Finance & Accounting Cashflow Analysis Business Management Sales and Marketing Time Management Accounts Payable Accounts Receivable Real Estate Banking Operation Foreign Exchange Operation Detail-oriented banking professional with 5+ years of experience in client relationship management and loan processing. Proficient in Salesforce CRM for tracking leads, managing client accounts, and generating performance reports. SEMINARS/ TRAININGS ATTENDED · · AMLA and Data Privacy Act Clark City, Pamapanga Sept. 2022 Signature Verification · Clark City, Pampangga Sept 2022 Strictly Selling Makati City June 2016 LICENSE Licensed Life Insurance Agent – Ordinary Life Licensed to Sell Variable Unit-Linked (VUL) Insurance Products – IC & SEC Certified Personal Information Age: 31 y/o Religion: Roman Catholic Height: 5’6 Civil Status: Single Gender: Female Weight: 60 kls Place of Birth: Tuguegarao City REFERENCES · Maria Victoria Lim Español BMI-Tuguegarao Manager - · Edwin Maghirang SME- MSLD Head Bank of Makati Inc. · Erna Estabillo Branch Channel Manager Security Bank Corp JEDALYN ALLAM AXALAN Applicant