Avtarsingh Devda

AVTARSINGH DEVDA  OBJECTIVE To work in an environment which encourages me to grow professionally where I can utilize my skills and knowledge as per the need of an organization.  EXPERIENCE Etech Teleservices Pvt. Ltd. India October 2020 - Till date Customer sales executive @ - O - , At & Po. Nenava Ta - Dhanera, Bana skantha, Gujarat, India - 385310 Serve customers for Verizon, USA, now as Sales expert for Verizon wireless and also worked as customer service executive for Verizon Fios service for 1 year. Take and engage chats to prospective customers in designated market area to qualify leads and explain type  SKILLS of service or product offered. Positive and soft spoken attitude. Quote prices and encourage customers to buy. Secure Attention to detail and critical thinking. Good explanation skill and problem and place orders by filling and arranging delivery address/date. Resolve customer query related to billing, order, diagnosis. exchange and order tracking. Leadership and management. Working on 3 live chat process using different tools such Sales Management and Target Achievement as Live Engage, OMNI, Slack, Jabbar and Optix.  EDUCATION Knowledge of Microsoft word, Excel, Aspee College of Horticulture and Forestry Power point, Paint, etc. B. Sc. (Hons.) Forestry 2017 7.6/10  LANGUAGES H.S.C. (Science) English ASCENT School of Science, Palanpur Hindi 2013 65% S.S.C. Gujarati Saint Joseph’s School, Vijapur Rajasthani 82% 2011