Avishek Chakraborty

I am a dedicated virtual assistant based in Chittagong, Bangladesh, committed to transforming remote operations into seamless, high-impact solutions. With a proven track record as an entry-level operations specialist, I have processed over 1,000 client requests monthly while delivering 100% on-time ticket issuance. My expertise in workflow automation, CMS platforms, and B2B sales support has driven a 20% increase in processing speed and consistently achieved a 95% first-contact resolution rate. I combine data-driven problem solving with attentive client relationship management to ensure every task is handled with precision and care.

• Process improvement and standardization
• Workflow automation and template design
• Ticketing and reservation systems
• B2B sales support and stakeholder coordination
• Cross-cultural communication and client liaison
• Microsoft Office and Google Workspace proficiency
• Inventory management and audit compliance
• Event coordination and logistics planning

During my tenure as a remote travel agent at ASAP Tickets (Dreamport Affiliate), I processed more than 1,000 flight itineraries each month, maintained flawless on-time ticket issuance, and reduced average handling time by 20% through the creation of standardized email and booking templates. My ability to collaborate with airlines and vendors resulted in resolving 95% of booking discrepancies on first contact, while my client-facing FAQs and troubleshooting guides increased self-service resolution by 30%.

As a youth volunteer with the Bangladesh Red Crescent, I directed inventory control for RCY assets, led a team of five to achieve 100% audit compliance, and organized over 10 community outreach events that educated more than 500 participants on disease prevention and hygiene. My leadership in outdoor camping programs fostered teamwork and honed my ability to guide groups in dynamic environments.

In academic roles as a class sports manager and class monitor, I sharpened my organizational skills by coordinating an eight-team inter-class football tournament (achieving 90% match punctuality) and streamlining communication between 80+ students and faculty (reducing disciplinary incidents by 35%). These experiences laid the foundation for my meticulous attention to detail and proactive approach to operations.

• Exceptional organizational skills and multitasking ability
• Strong written and verbal communication in English and Bengali
• Proactive problem solver who anticipates needs and drives solutions
• Tech-savvy with rapid adaptation to new tools and platforms
• Detail-oriented mindset ensuring accuracy and consistency
• Collaborative team player committed to client satisfaction

I bring a unique blend of data-driven process improvement and genuine client empathy to every engagement. My structured systems and documented workflows guarantee consistent results, while my cross-cultural experience ensures smooth interactions with diverse stakeholders. Whether you need calendar management, travel coordination, data entry, or customer outreach, I deliver with speed, accuracy, and a personal touch.

I welcome the opportunity to discuss how my skills can support your goals and elevate your business operations. Reach out today to explore a tailored virtual assistant partnership designed to streamline your processes, boost productivity, and drive measurable results.