Austin Cundiff

Austin Cundiff-- Bilingual | Spanish and English https://www.linkedin.com/in/austin-cundiff-28415a146/ EDUCATION Metropolitan State University of Denver Bachelor’s Degree, International Business January 2017-May 2021 EXPERIENCE Driven Dental Implant Marketing | Remote Appointment Setter October 2021- November 2022 - Spearheaded opening of lead-acquisition department, resulting in a 20% increase in leads contacted - Called 50-100 potential clients daily, scheduling high-dollar dental cases with a 65% show-up rate - Represented 25 dental offices across the U.S., bringing in multiple $55,000+ dental cases monthly - Provided coaching, mentoring, and training to new and current staff on GoHighLevel platform - Responsible for all contact with Spanish-speaking market as only bilingual staff member, giving c company access to 10% more potential leads Room2Board Hostel | Jaco, Costa Rica Hospitality Manager March 2021-August 2021 - Increased reservations by 10% in 3 months by managing Instagram, Facebook, and Website - Heightened guest satisfaction by leading tours in the town as well as on local hikes - Only native bilingual native English speaker on staff Tavern on the Square | Vail, CO June 2017-March 2020 Server - Elevated Spanish-speaking guests experience greatly by communicating in their native language - Enhanced tourists experience with great recommendations of the town and mountain - Laid off as a result of COVID-19 IHOP | Various Locations (Missouri) August 2011-December 2016 Rotating Positions - Slashed restaurants labor costs by 10% by maintaining proper amount of staff at all times - Increased restaurant revenue by 13% by managing all social media publications - Elevated customer experience by having all food delivered hot, timely, and as ordered - Cooked and prepared food according to restaurant standards in a timely manner Internships & Volunteer Work Social Media Intern for NGO Project C.U.R.E. | Denver, Colorado - Increased monthly donors by 8% by helping launch the “C.U.R.E. Club” - Increased volume Facebook, Instagram, and Email posts for the organization by 10%