Aurianne Kate Geminiano

Detail-oriented and customer-focused professional with experience in phone, email, and chat support across BPO, retail, and freelance environments. Skilled in resolving customer issues, handling escalations, and maintaining high performance under pressure. Proficient in data entry, documentation, and virtual administrative support. Experienced with CRM and helpdesk tools such as Salesforce and THQ. Strong multitasking, time management, and communication abilities with a proven track record of enhancing customer satisfaction.