Aurélien POURSAIN
46 years old, Married
French Nationality
Living in Indonesia
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CONSULTANT
Management & Organization
Quality and Security
Systems and Operations
Training and Team alignment
SKILLS
Projects & Content
o Assist in tendering and prospective projects
o Marketing plans and execution
o Customers satisfaction surveys
o Redacting contracts, SLA, claim management
o International teams coordination, liaise with project stakeholders
o Product and services backlogs and improvement
o Punctual technical support and task force organization
o Team, quality, risks, delays, budget supervision
o Individual coaching, staff training, team alignment
o Conception and redaction of training programs
o Blueprints, plans and designs, white papers
o Copywriting, content creation, documents translation and edition
o Digital content, SEO and social media management
Quality & Risks
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Design and operate continual improvement management systems
Integrate systems at high level and report with executive committees
Change management, continual improvement, process designing
Quality control and audits - ISO 9001, CobiT, OHASAS, FMEA, 27001
Risk assessment - assets sensitivity, criticality, disaster recovery plans
Information management - workflows, normalization, classification, diffusion
Data analytics, statistics, metrology, measurement tools calibration
SWOT analysis, Pareto, Gantt diagram, 5W, AMDEC
Preventive and corrective actions, risks control, improvement plans
SLAs conception, reviews, and monitoring
Costs optimisation reports, task forces, TCO studies
Customer portfolios and production budget following
Languages
French
English
Spanish
Indonesian
Web and IT
Office Suites
IT infrastructure
Web Designing
Web Marketing
EXPERIENCE
Production
&
Projects
Vocational
Training Experiences
1994 - 1997
1998
2000
Production
&
Projects
IT Projects
Quality & Security
Consulting & Projects
Delivery
2000 - 2008
2008 - Now
Managing Director – NEXTENSE - World - 2008 to now
Consulting, Training & Project Management
Creating and developing Experthize Consulting
Managing customers and IT systems for La Belle Orange
IT projects and service delivery for Natixis (32 subsidiaries - 10p)
Implementing ISO 9001, ITIL, and Lean systems for several customers
Developing Websites, E-Commerce, and IT solutions
Conceiving and redacting training programs
Copywriting, Blogs Edition, SEO, digital marketing
Project, Quality and Security Manager - ATOS - Europe - 2000 to 2008
Information Technology - Outsourcing of the NYSE Euronext IT (1000p)
Engineering IT systems for stock exchange NYSE - Euronext
Pre-sales and project manager for several business units (≃ contracts over 3M€ - 25p)
Customers managements (surveys, contracts, KPIs)
Setting up ISO quality and security standards for several business units (up to 300p)
Leading Q&S audits, TQM, Six Sigma, and continuous improvement plans
Project Manager - BATIFORMES - France and Germany - 1999 to 2000
Building Industry - Manufacturing and distribution (150p)
Drawing layouts and commissioning a new plant (turnover 1M€ - 10p)
Production costs evaluation, setting machinery, designing new products
Launching production, HR training, tenders for suppliers
Deputy Factory & Project Manager - HAYOTT GROUP - Caraibeans - 1997 to 1999
Building Industry - Prefabrication of concrete structures (100p)
Managing two precast concrete projects (≃ 2M€ - 25p)
Improving cost price and processes for two precast concrete plants
Engineering training experiences – 16 months of internships – 1993 to 1997
Building Industry - Biotechnology - Energy
Development and reengineering of orthodontics tools
Market study and process development of precast concrete-wood acoustic walls
Implementation of one ISO 9001 management system for cement industry
FORMATION
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Agile, E-commerce, Digital Projects
ITIL foundation, Lean Six Sigma
ISO 9001, 20000, 17799 certifications
IT, Financial & Banking industries
Building and materials industries
Engineering in Materials (IMT Mines)