Augusto Marcelino

 MARCELINO, AUGUSTO PELIÑA 37 Tramo, Timalan Concepcion, Naic- Career Objective This would be a good learning experience for me and I want to open more opportunities for myself in the future. I want to go through challenges and achievements are my goal. I also want to be able to apply and improve my knowledge and skills. Education Associate in Computer Technology, 2010 – 2012 CAVITE STATE UNIVERSITY (NAIC CAMPUS), Naic, Cavite Professional Experience EXL Service July 13, 2015 - March 1, 2017 Designated as an Inside account executive with YRC Freight I have experienced knowledge in outbound sales Gain the knowledge of dealing with business to business type of account Teletech June 2014 - April 2015 Worked as a Customer service consultant Handled an Australian telco account I have experienced being a support for nesting team and with the top team for 6 months Stream/ Convergys August 2013 – May 2014 Worked as a Customer service representative (CSR) Started with stream on August 28 2013 Still employed when Stream and Convergys processed the merger HOME RESOURCE DEVELOPMENT (HRD(S) PTE, LTD.) June 2012 – December 2012 Designated as office assistant 1 Promoted as Checker after 4 months in the company Trains the newly hired staff and checks their work MAYNILAD WATER SERVICES INC. (MWSI)2004 – 2009 Designated as water maintenance man Assigned at Non-revenue Water dept. Function as a field crew working on illegal water service connections Due to years of experience, I was internally assigned as a Field Inspector As Field inspector, I have handled zoned areas regarding with account and their status. Handling complaints and unpaid accounts are my priorities on the field Internship Office InternNovember 2011 – January 2012 National Irrigation Administration Handles clerical works I have often userd my knowledge in basic computer trouble shooting Manage documents using Microsoft excel and Microsoft word Skills Good verbal and personal communication skills. Problem analysis, use of judgment and ability to solve problems efficiently Self motivated, initiative, a high level of energy. Tolerant and flexible to different situations.