Augustine Ekenedilichukwu

AUGUSTINE EKENEDILICHUKWU OKONKWO https://github.com/okaugustine | https://linkedin.com/in/okaugustine |- Summary DevOps Engineer with a background in designing, implementing, and maintaining CI/CD pipelines. Pro?icient knowledge in managing cloud-based infrastructure services and adept in scripting languages such as Terraform, Bash, or Docker. Demonstrable experience in problem-solving complex issues with an analytical mindset. Signi?icant contributions made to previous work include optimizing deployment processes and improving system reliability. Skills • • • • • Monitoring and logging System administration Scripting, Networking and Security Version control systems Containerization and Orchestration • • • • • Linux operating system Script maintenance and updates Cloud Platforms CI/CD Pipelines Infrastructure as Code (IaC) Experience DevOps Engineer 09/2024 to Current DigitalWitch Lagos, Nigeria • Set up monitoring tools like Datadog and bigquaery to track performance metrics. • Resolved customer issues by establishing workarounds and solutions to debug and create defect ?ixes. • Worked closely with DevOps teams in order to design best practices for deploying applications into production environment. • Maintained version control systems such as Github for all software development projects. • Con?igured, managed, and monitored cloud-based services such as Azure and Pusing Terraform and Ansible. • Obtained and evaluated information on hardware con?iguration costs, reporting requirements and security needs. • Developed procedures to automate code builds and deployments. Systems Engineer 10/2024 to 11/2024 Seao Ltd Asaba, Nigeria • Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components. • Ensured compliance with industry regulations regarding data privacy and security standards. • Communicated with clients to understand system requirements. • Advised on project costs, concepts or design changes. • Designed and conducted hardware or software systems testing. • • • Provided technical support for end-users by troubleshooting hardware and software issues remotely or onsite. Implemented security measures to protect data from unauthorized access or modi?ication. Analyzed customer requirements and translated them into functional speci?ications. IT Specialist 05/2021 to 08/ 2024 SoftJield Solution Ltd Warri-Delta, Nigeria • Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software. • Maintained positive working relationship with fellow staff and management. • Maintained up-to-date knowledge of the latest technology trends, tools, and best practices in technical support. • Set up equipment for employee use, performing or properly installing cables, operating systems or software. • Installed and performed minor repairs to hardware, software or peripheral equipment. • Con?igured ?irewalls to protect against unauthorized access or malicious attacks. • Performed routine maintenance and software updates on support tools and customer systems. • Documented customer complaints and inquiries for use in technical documentation and bug tracking. • Handled customer service issues by providing guidance or escalating for advanced support. Education and Training Higher National Diploma: Computer Science Delta State University, Ozoro Bachelor of Science: Computer Science Education Enugu State University, Enugu Certi8ications Cer$fied DevOps Engineer (Azure, GCP) Career Essen$al in Cybersecurity. Career Essen$al in System Administra$on. Customer Service: Problem Solving and troubleshoo$ng. IT Service Desk Careers. IT Support for a Hybrid Workforce. 08/2012 09/2021