Augustine Ekenedilichukwu

I’m Augustine Okonkwo — a DevOps Engineer and IT Support Specialist with a background that blends cloud infrastructure mastery, automation, and user support like some kind of tech smoothie. Over the years, I’ve cultivated my expertise in system administration, infrastructure-as-code, and continuous delivery, while never forgetting the critical importance of clear communication and problem-solving in fast-paced environments.

From the early days of running help desk tickets and fielding hardware issues in Warri, to optimizing deployment pipelines with Terraform and Datadog in Lagos, my journey has always centered around making technology work smoother, faster, and smarter. I’ve set up robust monitoring systems, automated deployment workflows, and even translated terrifying error messages into human words for users who just wanted to open Excel.

As a DevOps Engineer at DigitalWitch, I dove deep into version control, CI/CD automation, and cloud environments like Azure and Google Cloud Platform. Whether it’s debugging broken builds, writing infrastructure code, or staring judgmentally at someone’s YAML indentation — I’m on it. I’ve worked alongside teams to enforce best practices and reduce downtime, and I’ve also taken initiative to create internal tools that save time and reduce human error.

But I haven’t forgotten my roots. My early IT Support days involved rolling up sleeves (sometimes literally) to fix hardware, explain tech to non-tech staff, and ensure systems didn’t implode. I still carry that user-first mindset in everything I build.

I hold a Bachelor’s degree in Computer Science Education from Enugu State University, and an HND in Computer Science from Delta State University. Along the way, I’ve racked up certifications in DevOps (Azure/GCP), cybersecurity, system administration, and customer support — because why stop at one path when you can walk them all at once?

Whether you need infrastructure optimized, support systems built, or just someone who can balance automation with empathy — I bring technical expertise and human insight to the table. And sometimes snacks.