Audith Nizha A. Gesmundo
12-C King Christopher, Kingspoint, Bagbag, Quezon City
Mobile:- / Email:-Skype ID: audith.nizha.a.gesmundo
Career Objectives
To contribute to your company's success through the use of exceptional customer service, managerial, and organizational skills.
Personal Data
Birth Date:October 25, 1988
Age:28 years old
Civil Status: Single
Place of Birth: Kidapawan City
Height: 5'0"
Weight:48 kls
Religion:Roman Catholic
Ethnicity:Tagalog
Communication Skills
• Demonstrated sound writing and speaking skill.
• Experienced with Email, Internet, Microsoft Office Application and Lync.
• Ability to learn new computer programs, tools and applications with little instruction.
• Persuasive, communicative and open-minded. Able to set priorities and follow through.
• Enjoy working with details and completing assignments accurately and on time.
• Demonstrated ability to maintain composure in handling demands and complaints and work efficiently in a fast-paced environment while preserving strict confidentiality.
Professional Skills
• Handled inbound and outbound calls. Introduction and presentation of products and services to prospect clients. Provides step by step instructions to customer over the phone.
• Well trained in customer service and handling irate customers.
• Familiar on some tools used in Real Estate transactions: Landscape, Flexmls, Mojo, Intelius, Docusign, Rightsignature, Podio and Globiflow.
• Create templates for transactions such as Purchase and Listing Agreement.
• Self-paced training on how to set-up templates and basic tagging using Rightsignature, Podio and synching data in Globiflow.
• Blog posting in Activerain, Linkedin, Tumblr and Stumbleupon.
• Compilation of records in our Transaction Room to ensure that data are organized and easy to access.
Professional Experience
Outbound Agent
Lifespeed/ ELITE Aviation Products (Home-based Job)
June – September 2016
Data Encoder and Transaction Coordinator
Everest Peak Group @Re/Max (Home-based Job)
September 2016 – February 2017
Recruitment Reporting Analyst
Concentrix - A SYNNEX Corporation Company
GF Training and Quality Rm, Ecommerce Bldg. Eastwood City PH
February 2016-June 2016
Resource Planning – Workforce Specialist
Concentrix - A SYNNEX Corporation Company
12th Floor Cyber One Building, Eastwood City, Cyberpark, Bagumbayan, Quezon City, 1110 Philippines
November 2012 – February 2016
Technical Support Representative - Elite Team
Concentrix - A SYNNEX Corporation Company
Damosa IT Park, JP Laurel Avenue
Davao City
August 2009- November 2012
On-the-Job Training
Bureau of Internal Revenue
Padilla Street, Kidapawan City
Education
Central Mindanao Colleges
Osmeña Drive, Kidapawan City
Bachelor of Science in Commerce-
University of Southeastern Philippines
Bo. Obrero, Davao City
Bachelor of Science in Computer Science-
Central Mindanao Colleges Osmeña Drive, Kidapawan City - - High School - - Elementary
Character Reference (available upon request)