Aubrey Sterforth

 PROFILE SUMMARY Competitive, astute, and dedicated human resource professional, with comprehensive years of hands-on experience in human resources; office administration; personnel training and supervision; and policy development, interpretation, and implementation. Diligent in maintaining and updating knowledge of business concepts, principles, and practices, complemented with innate ability in providing executive support to executive management. Versatile with commendable interpersonal, presentation, organizational, multitasking, and management proficiencies, combined with excellent written and verbal communication skills. Excited to contribute innovative recruiting programs, full employment and employee interaction policies, and the creation of compliant and effective affirmative action programs. Results-oriented, enthusiastic, and highly adaptable to cultural diversity. Pоѕѕеѕѕ excellent ability to address and implement strategic plans for talent acquisition, retention and succession planning. Committed to quality and excellence. CORE COMPETENCIES Organizational Skills Excellent Communication Skills Interviewing Skills Critical Thinking Aptitude Friendly and Professional Attitude Highly Organized Professional Personal Creativity Effectiveness Management Aptitude Problem Solving Details-Oriented Conflict Resolution Expert Time Management Aptitude Excellent Interpersonal Skills Team Building Ethical Behavior and Integrity Building Relationships PROFESSIONAL SKILLS Outstanding analytical, problem-solving, and troubleshooting ability. Ability to manage multiple critical issues and interact with management. Excellent communication, writing, training, and management skills. Committed to professional development, willing and able to complete special training as required. Attention to details with a track record of working under pressure efficiently without supervision. Talented with the data management policies, procedures, and widespread technical tools. Computer proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.). Strong logical, assessment, and interpretation skills, excellent planning, and administrative abilities. Accustomed to handling sensitive, confidential records and ability to grasp technical concepts quickly and easily. Highly qualified with exceptional verbal/written communication and strong leadership skills to resolve problems Continually communicate with internal teams (hiring managers, recruiters, management) with up-to-date candidate interview/scheduling activities. Exceptionally well organized, with a track record that demonstrates self-motivation, creativity, and initiative to achieve both personal and corporate objectives. Flexible professional capable of adjusting rapidly to new and challenging situations and working well under pressure to meet time-sensitive deadlines. Strong motivator/team player with effective and excellent planning, organizational, and negotiation strengths and the ability to lead, reach consensus, establish goals, and attain results. PROFESSIONAL EXPERIENCE Business Services Representative/ Workplace Experience CoordinatorJuly 2017 - Present CBRE/Goldman Sachs - Dallas, TX Serve as the link between management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems. Oversee the delivery of projects and making adjustments as necessary to ensure they are delivered to specifications and high standards. Collaborate with clients or employers, finance teams, and other team members on budgeting and allocating funds. Maintain Conference Room Reservations and Calendar via email and skype. Arrange travel and hotel accommodations for domestic business meetings and trips. Arrange catering for corporate meetings and secure approvals for catering expenses. Executive AssistantSept 2016 - Jan 2017 Methodist Hospital/Financials Additions - Dallas, TX Participated in frequent communication with other administrative team members, human resources and finance department on special projects. Created and maintained computer and paper-based filing and organization systems for records, reports, and documents. Researched and conducted data to prepare documents for review and presentation by boards of directors, committees, and executives. Conducted required research, documentation, and reports for the executive team, board members, and stakeholders. Supported four executives in the Legal Department. Prepared and processed check request daily. Corporate Receptionist July 2015 - July 2016 Energy Transfer/Dallas Employment Services - Dallas, TX Answered email inquiries; responded and resolved client and employee concerns; and requested information, suggestions, and complaints. Provided quality administrative and telephone backup to team members, clients, and management as needed. Handled incoming phone calls professionally, ensuring appropriate routing/directing of calls to individuals and departments. Accustomed to fast-paced, high-pressured positions, demonstrated ability to prioritize multiple tasks, meet deadlines, and provide quality service. Delivered administrative support to team members, including making copies, sending faxes, organizing documents, and rearranging schedules. Communicated with maintenance staff to keep premises neat and clean. Administrative AssistantApril 2015 - July 2015 First Southwest Company - Dallas, TX Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service. Arranged travel and hotel accommodations for international and domestic business meetings and trips. Composed, prepared, edited, and distributed correspondence and other department documents. Developed and maintained administrative processes to achieve organizational objectives as well as to improve accuracy and efficiency. Planned and coordinated successful corporate meetings and promotional events, exercising the ability to improvise, improve procedures, and meet demanding deadlines. Handled confidential information with discretion and demonstrated customer focus with professionalism. Virtual Administrative AssistantJuly 2014 - Jan 2015 Ancillary Care Sources - Dallas, TX Provided timely, accurate, and organized responses to business travelers while processing their travel requirements. Maintained calendars and prioritized meeting requests for management. Reviews incoming correspondence and identifies items of particular interest to management; handles routine correspondence and prepares appropriate responses. Utilized automated systems to initiate and complete service orders and handle client/customer requests. Performed data entry which involved researching address and parent companies. Assisted HR/Accounting in processing payroll manually. Administrative Assistant/Human Resource AssistantJan 2014 - March 2014 Health Consultants - Dallas, TX Served as a link between leadership, management, and employees by answering questions, communicating decisions, and helping to resolve work-related matters. Screened resumes and conducted phone interviews for sales and clerk positions to achieve staffing goals. Provided administrative support by maintaining employee records and performing data entry duties. Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs. Managed the full cycle recruiting process, including sourcing, screening, and interviewing candidates. Human Resource Assistant June 2012 - Jan 2013 MV Transportation - Dallas, TX Excelled in a role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency. Performed recruiting functions through candidate pre-screening, reference checking, and in-person interviews. Improved the organizational skills of other staff members by introducing more efficient ways of filing documents. Processed terminations, wage changes, address changes, division transfers, company transfers using Lawson. Developed and maintained training materials and benefits packets for new hires. Conducted employment verification and background investigation to facilitate the hiring process. Document Specialist Nov 2011 - May 2012 Child Care Group - Dallas, TX Followed client norms, maintain excellent quality, and resolve errors while calling, copying documents, and performing other tasks. Ensured complete secrecy in managing confidential documents and manage document recovery. Coordinated project materials by managing physical and digital files, monitoring spreadsheets, and updating reports. Supervised completion of corporate and authorized projects within a given time, resources, and official guidelines. Ensured agreement of documents and corporate records with legal, clinical, financial, and regulatory guidelines. Completed documents and work requests according to company standards. Created and edited documents, mail merges, and graphics using diverse programs. File ClerkMarch 2011 - Aug 2011 National Bankruptcy Services - Dallas, TX Meticulously followed standards, promoting data accuracy and confidentiality when reviewing claimant's files prior to presentation. Implemented a practical file system, promoting smooth data gathering and presentation creation. Checked all incoming material and categorized either based on content or alphabetically. Removed or discarded outdated documents as per the company file maintenance procedures. Ensured all new documents and paperwork are filed and appropriately logged in the system. EDUCATION North Lake Community College2003 - 2005 Business Administration Certifications Certified in HIPPA REFERENCES Available upon request.