I have over 5 years of experience as a collection specialist, customer service, technical support, back office specialist, and email, and chat support. In addition to that, I am an experienced virtual assistant that is proficient with CRM tools, Salesforce, Microsoft office, Google Workspace, lead generation, basic admin skills, data entry, and social media management. Most of all, I am a passionate person that is hungry for knowledge and is excited to take on the challenges that the job may offer.