- Dynamic & accomplished senior management professional with 20+ years of versatile experience across diverse organizational domains
- Currently functioning as Project Consultant with Al Tayer Group IT, UAE involved in ensuring qualitative IT
Infrastructure delivery aimed at maximizing customer satisfaction
- Well versed in IT Service Delivery, Data Centre, Project & Program Management, IT Infrastructure Lifecycle
Management, Contact Center Infrastructure Management, Multiservice Networks (Voice & Data) for
enterprises/carriers and service delivery management of managed hosting and Cloud IT solutions & services
- Adept at defining, leading and driving project operations effectively, through the implementation of several
management dynamics including Strategic Execution Plans, Task & Resource Allocation, Team Management,
Performance Monitoring / Supervision, Progress Reviews
- Manage cross-functional teams; deep understanding of quality management in a services environment;
leadership in designing of creative solutions aimed at maximizing customer satisfaction
- Demonstrated ability in effectively planning, coordinating & meeting deadlines. Self-driven, able to prioritize
tasks and implement changes smoothly
Core Competencies:
- Project/ Program Management
- IT Infrastructure Management
- Network Management
- Compliance Management
- Service Delivery
- Quality Management
- Procurement Management
- Cross Functional Team Coordination