Atiya Memon

Atiya Memon (C- |-| Toronto, ON M4H 1L5 SUMMARY Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. SKILLS • Customer service • Pricing adjustment • Administrative support • Sales expertise • MS Office • Team building EXPERIENCE Online Teacher, Acadsoc , January 2018-November 2020 • • • • Experience in teaching children and adults from ages 3 to 50 and over and consistent feedback to students related to each lesson taught Providing students with constant guidance, motivation, encouragement and, inspiration is essential to provide high quality education. Conducted full 50 min full immersion language group classes and one on one classes Counseling - Served as a student mentor and counselor for students when academic problems and personal adjustments arose, meeting with guardians to reach solutions. Lesson Planning: - Introduced new learning methods to ensure total comprehension for all students. Samsung, Teleperformance, May 2017-December 2017 • • • • Provided excellent service and attention to customers when face-to-face or through phone conversations. Improved customer satisfaction by finding creative solutions to problems. Earned reputation for good attendance and hard work. Improved operations by working with team members and customers to find workable solutions. • • • • Customer Service - Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. Achieved recognition by management for friendly and responsive service. Administration - Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use. Counseling - Served as a student mentor and counselor for students when academic problems and personal adjustments arose, meeting with guardians to reach solutions EDUCATION AND Work/Volunteer Experience • • • • • • • Early Childhood Education Diploma Seneca College May 2018 TESOL Online Canada 2019 December 2 years of Teaching English in Community Center, Toronto, Ontario Experienced in working in day cares, public school and afterschool programs 200 hours for event organizing and coordinating Sales representative and Technical Support with Samsung. Served as a host for guest speakers at special events.