Atiya Memon

• Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Improved customer satisfaction by finding creative solutions to problems.

• Earned reputation for good attendance and hard work.

• Improved operations by working with team members and customers to find workable solutions.

• Customer Service - Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

• Achieved recognition by management for friendly and responsive service.

• Administration - Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

• Counselling - Served as a student mentor and counsellor for students when academic problems and personal adjustments arose, meeting with guardians to reach solutions.