Athena Monique Fermin

ATHENA MONIQUE D. FERMIN, DMD Administrative Assistant Paranaque, Philippines, 1700 www.facebook.com/monikfermin (- live:moniquefermindmd -Efficient, accuracy-driven Administrative Assistant with more than 4 years of expertise in completing various clerical tasks, offering customer support, and creating and managing social media contents. Hard-working and dedicated team-player with high attention to detail and strong organizational skills. Responsible and professional when communicating with stellar time management and multitasking expertise. SKILLS AND EXPERTISE _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________            Clerical Work / Administrative Assistance Social Media Management Customer Support MS Office and Google Suite Proficient Email Handling and Management Meeting minutes and Schedule Management Social Media content Creator Basic Expertise in Canva Highly Organized and a Multi-tasker Responsible and Efficient Worker Provides Professional and Honest Work ethic WORK HISTORY _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 2020 Administrative Assistant Freelancer – Upwork     2020 Creating genuine and personalized email to prospect clients Editing PDF Certificates for distribution Creating contents for email campaign Data Analytics SEO Product Description Writer Online Freelancer  Create SEO Generated Product Description for Online Business 2020 Social Media Manager B-Streat Food Ave. - Facebook    2016 - 2020 Responsible for creating feed posts for advertising and promotions Communicates with customers regarding inquiries, orders, and follow-ups Overlooking all the performance statistics and interactions of the Facebook Page Social Media Manager / Customer Support AMD Fermin Dental Clinic       2020 Responsible for creating Dental posts for Informative purposes Communicates with Patients for inquiries and follow-ups Appointment setting Responsible for finances and Insurance Verification Responsible for the overall performance of the business Filing and Organizing of documents and records Secretary Paranaque Dental Association, Inc      Present in meetings, writing down the key points, Recording and transcribing, and creating Minutes of the Meeting for filing purposes Responsible for Membership handling through Text, Social Media and Email Email handling and formal content creation to contact and invite speakers for Seminars and Events Organizing papers and files Creating and designing formal Certificates, Letters, and Resolutions EDUCATION _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 2016 Board Passer, National Dentistry Examination Doctor of Dental Medicine 2012 - 2015 Doctor of Dental Medicine Centro Escolar University – Makati | Makati, Philippines 2010 - 2012 Associate in Arts: Dental Medicine Centro Escolar University – Makati | Makati, Philippines