Astrid Wulandari Saga

ASTRID WULANDARI SAGA DIGITAL MARKETING AND GENERAL VA A dedicated virtual assistant passionate about helping businesses thrive. I provide reliable and efficient support, allowing clients to focus on their core business activities. My goal is to exceed expectations and deliver exceptional service in administrative tasks, marketing support, and customer relationship management. Contact --Astrid Wulandari Saga Tagum City, Davao del Norte Education General Academic Strand Jose Tuason Jr. Memorial High School 2015 - 2021 Urdaneta St,. Madaum, Tagum City Bachelor of Secondary Education Major in English Experience Cold Caller / Appointment Setter Tiferes Menachem May 2025 - Oct 2025 Conducted outbound calls to prospective clients to introduce products and services, effectively generating interest and scheduling qualified appointments. Built rapport and maintained professional communication to increase lead conversion and strengthen client relationships. Updated and managed CRM records accurately to ensure smooth coordination between sales and outreach teams. Digital Marketing Virtual Assistant Outsourced Doers Inc. Apr 2024 - Jan 2025 Created and scheduled engaging social media content across Facebook, Instagram, and LinkedIn, driving consistent audience growth and engagement. Designed eye-catching graphics, assisted with video editing, and managed email campaigns to enhance brand visibility and conversion rates. Conducted keyword, market, and competitor research to inform digital marketing strategies and improve campaign performance. University of Mindanao Tagum College Customer Service Representative 2024 - Present NR Global Corporation Mabini St., Tagum City Skills Organized Communication Teamwork Jan 2023 - Aug 2023 Engaged with potential donors to assess interest and capacity, resulting in a 25% increase in qualified leads. Crafted persuasive and professional communications that enhanced donor engagement and improved response rates. Collaborated with sales and fundraising teams to efficiently transfer qualified leads, ensuring seamless donor conversion while maintaining strict confidentiality. Reference Meeting deadlines Channy Paster Tiferes Menachem Critical thinking Manager -