Astha Sharma
Product Manager | Scalable Platforms | Data & Research-Driven Strategy | User Experience & Impact
Chicago, IL | LinkedIn
SUMMARY
Product Manager with 7+ years of experience designing, launching, and optimizing web and mobile platforms across global markets. Expert in leading cross-functional product teams to deliver highly usable, scalable, and customer-centric services. Known for applying research, design judgment, and data-driven decision-making to improve engagement, reduce time to market, and maximize operational efficiency. Proven success working in fast-paced, collaborative environments with engineers, designers, and business stakeholders. Passionate about usability, user empowerment, and solving real-world problems with technology.
EXPERIENCE
Hyphenova | Product Manager – Security & Platforms | North Hollywood, CA Sep 2024 – Dec 2024
• Managed secure web-based internal platforms; improved developer environment by 40% through intuitive design and usability enhancements.
• Delivered stakeholder-facing presentations to align product vision with compliance, security, and performance goals.
• Facilitated milestone-driven delivery and optimized administrative workflows across distributed teams.
• Advocated for scalable methods and embedded technical research insights into backlog prioritization.
Xiaomi Pvt Ltd | Product Manager – International Markets (India, China & US) Jun 2019 – Aug 2023
• Planned, launched, and scaled Mi Commerce, supporting many physical stores and achieving 30% growth in digital sales during Covid 19.
• Designed and launched Hipos, a high-impact billing platform for B2B and B2C users, improving checkout speed by 30% through A/B testing, streamlined user flows, and usability-driven design. The platform enhanced operational efficiency and boosted customer satisfaction across key retail segments.
• Led integration of metadata, access controls, and availability systems to simplify and accelerate product and content launches across global markets, improving release coordination and reducing launch delays by 25%.
• Leveraged data science research to improve targeting algorithms, increasing adoption of key features by 18%.
• Delivered engaging technical presentations and participated in high-level cross-functional strategy sessions with engineers, designers, and business stakeholders.
• Used social media data and mobile behavior metrics to personalize communications and improve user satisfaction.
Loadshare Networks | Customer Success – Growth & Strategy | Bangalore, India Apr 2017 – Jun 2019
• Improved logistics service delivery for 3PL partners by designing scalable digital solutions, resulting in a 28% boost in partner satisfaction and enhanced operational efficiency across high-volume workflows.
• Designed end-to-end onboarding flows, digital support services, and partner engagement tools using a people-first approach, leading to a 30% increase in partner satisfaction and a 20% reduction in onboarding time through usability improvements and targeted content delivery.
• Executed 3+ system integration projects involving logistics, partner onboarding, and CRM tools, using structured milestone plans to improve cross-functional coordination. Reduced project delivery delays by 15% through improved stakeholder communication, resource planning, and administrative workflow optimization.
ContinuServe Softech | Business Analyst – Product & Operations | Bangalore, India Apr 2015 – Apr 2017
• Automated invoice workflows, cutting processing time by 20% and freeing up internal bandwidth for new feature development.
• Streamlined inventory management systems, reducing stockouts by 15% and improving fulfillment experience for B2B clients.
EDUCATION
• Master of IT & Management (3.90 GPA) | Illinois Institute of Technology| May 2025
• Outstanding Student of The Year |-
• Capstone Project: Built a cloud-based internal portal for developers onboarding, usability feedback, and technical research analytics. Delivered milestone presentations and tracked success metrics using Power BI and SQL.
• Upsilon Pi Epsilon (UPE) Honoree | International Honor Society for Computing and Information Disciplines | 2025
• Master of Computer Application | Bangalore University | 2015
• AWS Certified Cloud Practitioner | 2023
PROFESSIONAL SKILLS
User Experience Tools: JIRA, Confluence, Google Analytics, Power BI, Tableau, Postman, Design Thinking, Wireframing, User Flow Mapping
Retail & Personalization Tools: Push Notification Systems, Metadata Management, Customer Segmentation, Mobile App Analytics, Prioritization Frameworks, Product Judgment, OKRs/KPIs
Security & Cloud Platforms: AWS, Hashi Corp Vault, Azure, GCP
Data & Analytics: SQL, Python, Excel (Pivot Tables, VLOOKUP, Macros), Power BI, Zoho
Collaboration & Methodologies: Agile, Scrum, Cross-functional Leadership, Stakeholder Alignment, UX Collaboration, Stakeholder Presentations, Product Demos, Technical Documentation, MVP Strategy, User Story Mapping
KEY ACHIEVEMENTS & IMPACT
• Retail Innovation & Scale: Launched Mi Commerce D2C platform supporting 98% of physical retail stores during lockdown, boosting digital sales by 30%.
• Personalization Wins: Led push/in-app notification personalization efforts that improved feature engagement and retention by 20%.
• AI Integration: Partnered with data science to pilot ML-driven feature targeting and segmentation resulting in an 18% improvement in targeted feature adoption.
• Operational Efficiency: Cut transaction time by 30% through billing platform improvements and A/B tested checkout optimizations.
• Time-to-Market Reduction: Optimized product roadmaps to reduce launch cycles by 25% via prioritization frameworks and iterative feedback loops.
• Content Workflow Improvements: Aligned metadata, entitlement, and availability systems to support scalable and automated content operations.
