Astha Sharma

Astha Sharma

$16/hr
Product Mngmt,Customer Success,Growth & Strategy,Analytics
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Chicago, Illinois, United States
Experience:
7 years
About

I’m a results-driven Product Manager with over 7 years of experience across global product development, customer success, and digital innovation. I specialize in turning complex business challenges into scalable, user-centric solutions—drawing on my experience across cybersecurity, data analytics, cloud infrastructure, and marketing technologies.

With a foundation in computer science and a Master’s degree from Illinois Institute of Technology, Chicago, I have led product lifecycles from ideation through launch in both startup and enterprise environments. My work bridges technical execution with strategic vision—translating customer insights and data into actionable roadmaps that drive measurable outcomes.

Previously, I’ve partnered with cross-functional teams including engineering, sales, data science, and UX to ship impactful features across web and mobile. I’m hands-on with tools like JIRA, Confluence, Postman, Power BI, SQL, and GA4—enabling informed decision-making and agile development. I’ve managed platform integrations with AWS, GCP, and HashiCorp Vault for secure, scalable deployments, and contributed to compliance and access control protocols in cloud-native environments.

In addition to product ownership, I’ve worked extensively in customer-facing roles—supporting onboarding, training, and adoption of SaaS platforms. I understand the importance of stakeholder communication, user empathy, and KPIs in driving long-term product success.

Whether you're a growing startup or an established company seeking support on product design, digital strategy, or data transformation, I can help you create impact. I’m open to freelance roles in:

  • Product strategy and roadmapping
  • User research and journey mapping
  • API documentation and platform architecture
  • Customer experience and retention optimization
  • Security-focused product consulting
  • Documentation & Presentation

I bring a strong sense of ownership, adaptability, and global perspective to every project. Let’s work together to build something meaningful.

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