ASSISI ROSE INOJALES
CUSTOMER SERVICE REPRESENTATIVE
Davao City, Davao Sur Norte, Philippines |-| www.linkedin.com/in/inojales-assisi-rose-s-
SUMMARY
Motivated and dependable individual with experience in customer service, administrative support, and
clerical work. Background includes handling high call volumes in a BPO setting, assisting with customer
inquiries, and supporting office operations through data entry, document management, and record
organization. Proficient in tools like Google Workspace and Microsoft Office. Known for being detail-oriented,
a fast learner, and open to training. Seeking a remote opportunity where I can contribute to a team, grow
professionally, and provide excellent service.
TECHNICAL SKILLS
Microsoft Application
Google Space
Tech Savvy
Detail Oriented
Problem Solving Skills
CSS
Innovative
Customer Service/Support
Excellent English both Oral & Written
PROFESSIONAL EXPERIENCE
MATD Bookkeepers Lounge
Bookkeeper
Detailed Transaction Documentation
Inventory Management
Filing Tax Returns
Tax Payment
Ensuring Compliance
Maintaining Taxpayer Information
Jul 2024 - Apr 2025
Concentrix (BPO)
Sept 2023- Dec 2023
Taking over 30-70 calls a day.
Assists customers in placing orders and answer basic inquiries.
Provide solution and alternatives to customer’s concerns and complaints.
EDUCATION
Southern Davao National High School
-With Honors
-TVL- ICT for my Senior High school years
June 2013 - March 2019
Davao del Norte State College
Bachelor of Science in Entrepreneurship
Scholarship Grantee
Member of the School Publication
Student Assistant to the Registrar
Arnis Varsity Player
Aug 2019 -July 2023
ADDITIONAL INFORMATION
Languages: English
Awards/Activities: Kinaadman Kali (Self-defense Club)
Hobbies: Reading, Drawing, Gardening, Singing
