Ashley

Ashley Saddler Walkway 21, Gore Tuca Greater Portmore St Catherine Telephone: -│ Email- OBJECTIVE To garner a wealth of knowledge and become an asset to the organization that I represent. I will work diligently to achieve all the objectives of the organization, maintaining and improving the quality of the services provided. I am meticulous in my approach of my task and I always go above and beyond to get the job done. CORE COMPETENCIES Skills: Time Management, Creative and Critical Thinking, Conflict Resolution, Team Building, Interpersonal, Excellent Communications Skills, Emotionally Intelligent, Strong Analytical Skills, Early Childhood Development, Customer Care. Proficiencies: Microsoft Office Suite, Windows Operating Systems, Office Administration, Cosmetology. File Management. EDUCATION Jonathan Grant High School│5 CXC’s, Heart Trust NTA​ │ Certificate in Cosmetology (L1&L2) PROFESSIONAL EXPERIENCE T’s Beauty Bar Beauty Specialist ● Provided make up to clients for special occasions( weddings, music videos, photography shoots) ● Perform various clerical tasks as needed ● Provided hair care services ( braiding) Child Development Agency Assistant receptionist ● ● ● ● Maintained a safe and clean work environment Gave appointments for upcoming meetings Conducted notes talking at meetings File management for the office Sutherland Global Services Customer Care Support Startek Inc.​ – Kingston, Jamaica Customer Care Support ● ● ● ● ● Provided soft sales to customers Assisted customers with placing orders at various restaurants Maintained a 90% quality score Worked with supervisor to maintain team performance Abay coach takes with mentoring new agents through the nesting process Technical Support ● Answering inbound calls and providing troubleshooting support to users of computer and mobile systems (Android, IOS, Linux, Windows), ● Analyzing problems and quickly forming solutions to return system to proper operation. ● Coordinated the return of faulty units and submit service requests ● Providing excellent customer service while maintaining 90% customer satisfaction References Available upon Request.