Ashlee Hatton Jones

Dedicated Personal Assistant professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Exceed goals through effective task prioritization and great work ethic. Ashlee Hatton-Jo nes Work History 2011-01 - Freelance Personal Assistant Current Time For Tasks (Own Business), Randburg Phone calls Manage contact list Prepare customer spreadsheets and keep online Executive Personal Assistant records Organize managers' calendars Perform market research Contact Create presentations, as assigned Provide customer service as first point of contact Address Utilized personal and professional networks to Randburg, South Africa 1725 identify, acquire and manage new clients Phone Coordinated international and domestic travel logistics - including flight itineraries, hotel reservations and car services E-mail Provided multifaceted services to professionals by - managing mail, scheduling appointments and other LinkedIn administrative tasks linkedin.com/in/ashlee-hatton- Established regular client base and increased earnings jones-326aa187 Skills Multitasking Organizational Time Management Customer Service Verbal and written by R6000 pm 2020-02 - Internal Sales Consultant 2022-11 247Online, Randburg Collaborated with upper management to implement continuous improvements and exceed team goals. Implemented systems and procedures to increase sales. Built relationships with customers and community to establish long-term business growth. Surpassed sales targets consistently and maintained solid No.1 ranking. Achieved sales goals and service targets by cultivating and securing new customer relationships. Maintained up-to-date knowledge of competitor products and pricing in market served. Trained all new sales representatives on sales strategies and processes to reduce process gaps. Closed average of 100 - 120 sales calls each month- Personal Assistant & Payroll Admin to HR Manager Cyclone Engineering Projects , Krugersdorp Maintained appropriate filing of personal and professional documentation. Used discretion when handling confidential information. Exceeded goals through effective task prioritization and great work ethic. Improved operations through consistent hard work and dedication. Resolved problems, improved operations and provided exceptional service. Processed payroll garnishments such as tax liens and child support. Managed payroll data entry and processing for 200+ employees and two other sister companies to comply with predetermined company guidelines. Responded to employee questions and requests for information in timely and knowledgeable fashion. Updated employee files with new details such as changes in address or salary levels. - Personal Assistant to FM, GM & Payroll Admin Chamdor Meat Packers , Krugersdorp Same as Cyclone Engineering Projects Used discretion when handling confidential information 2009-01 - Personal Assistant to CEO 2010-12 Homemark (PTY)LTD, Sandton Coordinated events, prepared agendas and managed schedule for CEO. Booked travel by coordinating and reserving transportation and lodging. Used advanced software to prepare documents, reports and presentations. Updated spreadsheets and created presentations to support executives and boost team productivity. Screened calls and emails and responded accordingly to support executive correspondence. Transcribed dictated information to provide clearly written communication. Answered incoming phone calls and emails, and presented urgent requests for timely response. Tackled special projects such TV Advertising to meet tight deadlines. Increased sales by making sure all scheduled TV adverts were booked timeously and at special rates- Personal Assistant to GM & National Sales Manager Heatsolve T/A Warmup , Roodepoort Increased sales by 30% every year by working overtime during winter Used Microsoft Word and other software tools to create documents and other communications. Exceeded goals through effective task prioritization and great work ethic. Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Demonstrated respect, friendliness and willingness to help wherever needed. Learned new skills and applied to daily tasks to improve efficiency and productivity. Assisted customers by providing tracking information and resolving shipping or merchandise issues. Contacted customers to collect payments and verify or add to existing information, consistently providing timely, accurate and customer-oriented service. Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests. Created shipping and invoicing documents with accurate customer, destination and materials information to meet shipper standards and identify any hazardous contents. Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders. Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays. Processed and handled customer complaints, answering questions and providing alternative solutions. Maintained energy and enthusiasm in fast-paced environment. Education 2023-01 - Online Courses Current Online Courses - Online Actively studying via Google a Digital Marketing and E commerce Certified course. Actively studying via Alison a creative writing course. Completed Mike Nardi Youtube Copywrite practical course 3rd to 4th Jan 2023. 2005-05 - Certified : Administrative And Payroll 2018-01 Various - JHB Kumalo Green: - Advanced Professional skills for PA's and Secretaries and Practical Project Management Life Learning Center: - Interior Design & Decor SAGE VIP Payroll And HR – Basic Training Course Version 13.3. P.A. 1a. 1 (2013) SAGE Employment Documentation Seminar SAGE Employment Documentation Seminar 2018 1992-01 - High School Diploma 1996-11 West Ridge High - Roodepoort Subjects: English, Math, Afrikaans, Biology, History, Business Economics Interests Creative writing Cooking Fitness Training Walking