Ashfaq Shaikh

Curriculum – Vitae ASHFAQ ABDUL JABBAR SHAIKH C.T.S 775, SURVEY 17 SHIVAJI NAGAR, MADH ISLAND MADH MARVE ROAD, MALAD (W) MUMBAI-400061 E-mail-Contact No. -. Objective Seeking a challenging and growth orientated career where I can utilize my skills and knowledge with the opportunity for professional growth and excel by contributing towards the achievement of organizational goals with highest quality standard. Educational Qualification ✓ S.S.C. Passed from Vesawa Vidya Mandir Maharashtra State Board in-. ✓ H.S.C. Passed from B.V.M Night College Maharashtra State Board in-. ✓ T.Y.B.COM Passed from OCCM College Maharashtra State Board in-. Computer Proficiency ✓ Diploma in Computer Application Personal Information ✓ Name : Ashfaq Shaikh ✓ Father’s Name : Abdul Jabbar Shaikh ✓ Date & Place of Birth : - / Mumbai ✓ Nationality/Religion : Indian / Islam ✓ Marital Status : Unmarried ✓ Language Known : Hindi & English Total Work Experience : From 2017 to till date. : LUCKY RESTAURANT & HOTEL Location : Goregaon, Mumbai Position : Front Desk Executive Period : 05th April 2017 to Continue Experience Details. ❖ Company Name DUTIES & RESPONSIBILITIES: Responsible for providing a friendly welcome & high-quality service over the phone to guests arriving at the hotel. Constantly portraying a highly professional image of the hotel & paying particular attention to guest satisfaction & efficiency. Job Profile • • • • • • • • • • • Skill ✓ ✓ ✓ ✓ Welcoming guests to the hotel in a polite, friendly and helpful manner. Dealing with late arrivals and assisting with early check-outs. Check out departing guests using the hotel’s accounting system. Taking payment from guests in the form of cash or credit cards. Answering telephone inquiries promptly & professionally & transferring calls on. Arranging for brief tours of the hotels rooms and facilities. Operating switchboard and directing calls appropriately. Dealing with and resolving customer complaints. Completing the night auditing procedures with accuracy and attention to detail. Provide information and literature about the hotel in person and via telephone. Ensuring all relevant paperwork has been completed in order for a smooth hand-over at the end of your shift. Proven ability to efficiently and precisely solve any problem at hand. Dependable and flexible character with in exhaustible stamina for work. Established capability to follow procedures and guide lines. Excellent personal relation writing composition and communication. Declaration I do hereby declare that all information’s are true, correct to the best of my knowledge and belief, I hope you will consider my C.V.’s favorable and call me for an Interview with the delegate and prove my worthiness and capabilities. I shall be ever grateful to you at all time. Date :- Place : Mumbai (ASHFAQ ABDUL JABBAR SHAIKH)