Ashfaq Ali

Ashfaq Ali Islamabad, Pakistan Professional Summary I am a highly experienced and detail-oriented Medical Billing Specialist with 4+ years of hands-on experience in US-based healthcare revenue cycle management. I specialize in insurance verification, patient demographics, charge entry, claims submission, payment posting, denial management, prior authorizations, and credentialing. I currently serve as an RCM Supervisor at Itric MD (Feb 2025–Present), where I lead a team handling full-cycle medical billing operations. Prior to that, I worked as a Senior Billing Executive at CSPM Pvt Ltd (May 2021 – Feb 2025), managing complete claim workflows and payer communications. My career began in 2020 as a Customer Service Representative at LIC BPO. I am proficient in industry-leading EHR and billing platforms including Kareo, OfficeAlly, AdvancedMD, DrChrono, TherapyAppointment, Theralytics, Monday.com, Simple Practice, Waystar, and Tebra. I ensure HIPAA compliance, accuracy, and timely submissions in all tasks. I am passionate about helping providers improve cash flow and reduce denials. I value professionalism, client satisfaction, and strong communication. Professional Experience RCM Supervisor – Itric MD, Islamabad February 2025 – Present - Lead RCM team in insurance eligibility, authorizations, charge entry, denials, and payment posting. - Ensure compliance with US billing regulations and optimize revenue performance. - Collaborate with insurance companies and providers on complex issues. - Train junior billing staff and oversee team workflows. Senior Medical Billing Executive – CSPM Pvt. Ltd., Islamabad May 2021 – February 2025 - Managed full-cycle billing: insurance verification, demographics, charge entry, denials, and payments. - Ensured HIPAA compliance and accuracy in claims submissions. - Coordinated directly with US-based clients. - Handled prior authorizations and appeals. Customer Service Representative – LIC BPO, Rawalpindi March 2020 – April 2021 - Handled inbound and outbound calls in a high-volume environment. - Resolved customer concerns and met sales targets. Technical Skills • Medical Billing&RCM • Charge Entry&Payment Posting • Insurance Verification&Authorizations • Denial Management&Appeals • Patient Demographics • Credentialing&Compliance (HIPAA) • EHR&Billing Software: Kareo, OfficeAlly, AdvancedMD, DrChrono, TherapyAppointment, Theralytics, Simple Practice, Monday.com, Waystar, Tebra Education Bachelor of Arts (In Progress), Allama Iqbal Open University, Islamabad — 2024–Present FA (Intermediate), FBISE, Islamabad —- Matriculation, Fahad Ahmad Shaheed Model College, Chak Shahzad —- Languages • English • Urdu • Pashto • Punjabi