Aschalew Tesfaye

I am a highly motivated and detail-oriented Software Tester and IT Support Specialist with over five years of experience in manual and automation testing, system implementation, and technical support. My expertise spans across multiple industries, including telecommunications, healthcare, and software development, where I have contributed to high-impact projects by ensuring software quality, enhancing system performance, and providing seamless user support.

Throughout my career, I have gained hands-on experience in functional, integration, regression, system, and non-functional testing, working with Agile and Scrum methodologies to deliver high-quality solutions. I have successfully conducted testing for platforms like the EKYC Customer Acquisition System at Safaricom Ethiopia, ensuring efficient onboarding and compliance with business requirements. Additionally, my role in testing web-based property management systems has strengthened my ability to analyze complex systems, identify defects, and collaborate with developers to enhance system functionality.

Beyond testing, I have played a key role in system implementation and user training, providing remote and on-site support to ensure smooth adoption of new technologies. My ability to work with tools like Jira, Azure DevOps, and Selenium has allowed me to streamline testing processes, manage test cases effectively, and track defects efficiently.

My passion for technology drives me to continuously learn and adapt to new challenges, and I am always eager to contribute to innovative projects that enhance user experience and operational efficiency. Whether working independently or as part of a team, I am committed to delivering high-quality results, improving system reliability, and ensuring software excellence.

I am currently seeking opportunities where I can leverage my software testing, IT support, and implementation skills to contribute to impactful projects and grow professionally within a dynamic team.