I combine over 6 years of hands-on IT experience with a unique blend of technical expertise and leadership. What sets me apart is my ability to not just resolve issues—but to automate, optimize, and improve processes. I’ve led teams, built dashboards, and implemented automation that reduced manual tasks by 80%, all while ensuring high service quality and user satisfaction.
I’m highly adaptable, with experience supporting global teams across cloud, infrastructure, and ITSM environments, and I bring a proactive, problem-solving mindset to every role. Whether it’s troubleshooting a critical issue or mentoring junior staff, I deliver with efficiency, clarity, and purpose.