Arthur Cliffordson De Castro

I'm a very hard-working, punctual, and confident that values discipline and integrity the most. I always keep track of my tasks & deliverables by having a "to-do list" based on the hierarchy of urgency without compromising the quality at the same time. With almost 20 years of experience in a contact center and 10 years with leadership handling customer service, sales, and client relations, I have gained knowledge and experience in dealing with high-level clients. I am also experienced in chat, texts, email, inbound and outbound sales as well. I am also well-versed in using different applications and tools such as Microsoft Office tools, Google Apps tools, Citrix, Salesforce, Ring Central, and a lot more. I am also very much used to work under pressure and deadlines, and also very much willing to learn more at the same time. With all of these experiences and work ethics, I am confident that I will be a great asset and help to your business.