I am a dedicated Operations & Customer Support Professional with over 8 years of experience, including 6 years of international exposure in the UAE. I specialize in managing high-volume e-commerce workflows, remote client coordination, and end-to-end logistics for premium businesses.
My expertise includes:
Remote Support: Maintaining under 5-minute response times on WhatsApp and Social Media to maximize lead conversion.
Logistics Coordination: Directly supervising same-day delivery workflows and fleet coordination for fragile items.
Operations Management: Handling order fulfillment, inventory control, and vendor management for both physical and digital setups.
Client Success: Providing professional consultations and resolving complex inquiries for international clientele.
I am adept at bridging the gap between physical operations and digital management to deliver exceptional client experiences in fast-paced environments.