Arnold Venzon Ramilo

I have 9 years of experience in Customer Service assisting U.S. customers. I was trained at a large Call Center in the Philippines and served as CSR.

I can provide phone support, order process and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to phone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.

I have undergone Medical Assistant Training and has experience in healthcare account for Medicare prescriptions for Aetna and Humana.

I am open to part time or full time post and can work Australian or U.S. business hours.