As a Customer Service Representative or Customer Care are genuinely excited to help customers. I am patient, empathetic, and passionately communicative. I love talking. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these Customer Service Representative can gather that for client. Problem-solving also comes naturally to customer care specialists. I am confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. In order to obtain all the goal should be effective in listening. I make sure that I can provide first call resolution.